75 Reviews
Write a Review75 Reviews of Rachael Fry
December 20, 2024
Brought my car in for an oil change and they added fuel injected cleaner without asking me if I wanted it at a price of 28 dollars and change which did not make me jappy injected cleaner without asking me if I wanted it at a price of 28 dollars and change which did not make me jappy More
October 29, 2024
Helpful x x x x x x x x x x xx x x x x More
Other Employees Tagged: Joe Gambino, Dan Bieber, Jeremy Baker, Erasmo "Razz" Quirino
October 08, 2024
Carlos was our first contact. He did great job showing us cars. We liked the Equinox but whent shopping other brands. We came back and he and all the people involved were very goo He did great job showing us cars. We liked the Equinox but whent shopping other brands. We came back and he and all the people involved were very good. A understandably mistake was made and we had to do the paperwork twice whi h delayed us a day. He and everyone took 100% responsibility and we had our car the next day. More
Other Employees Tagged: Dan Bieber, Jeremy Baker, Erasmo "Razz" Quirino, Carlos Aguilar
October 07, 2024
Very knowledgeable about the vehicle. Made my experience very enjoyable. I would recommend this dealer to my friends and family. Made my experience very enjoyable. I would recommend this dealer to my friends and family. More
Other Employees Tagged: Joe Gambino, Dan Bieber, Jeremy Baker, DeQuinten Wood, Erasmo "Razz" Quirino
October 02, 2024
I dropped my car off and they kept my card for 2 days and told me they couldn’t figure out what’s wrong with it. They wanted to keep it over the weekend and still had no progress. Everytime I would call TIM told me they couldn’t figure out what’s wrong with it. They wanted to keep it over the weekend and still had no progress. Everytime I would call TIM he had answers for me. He told me they were fixing my card but they didn’t know what wrong with it ?? How can you fix something that you don’t what the issue is?? Tim just gave me the run around.and never fully answered my questions More
Other Employees Tagged: Tim.
September 11, 2024
Had a recall, for airbag regulator. Had to wait over 2 months for the part. Not happy about the wait. Then I get it dropped off. Expecting my vehicle by the end of the day. Nope, Had to Had to wait over 2 months for the part. Not happy about the wait. Then I get it dropped off. Expecting my vehicle by the end of the day. Nope, Had to wait an additional day. As a first time customer, not a good impression. More
June 12, 2024
My experience with pitching my 2024 Silverado was rapid and pleasant; Ian was very helpful and knowledgeable about the vehicle selection. and pleasant; Ian was very helpful and knowledgeable about the vehicle selection. More
Other Employees Tagged: Dan Bieber, Erasmo "Razz" Quirino , Alejandro Reyna, Jeremy Thompson, Trevor Vona, Ian
May 09, 2024
I drove my car in to get diagnostics 2600 dollars later still not fixed and I’d didn’t want to give them any more money they gave me back a broken car with coolant leaks that had to get towed out still not fixed and I’d didn’t want to give them any more money they gave me back a broken car with coolant leaks that had to get towed out More
Other Employees Tagged: Joe Gambino, Donald Cummings , Destinie Dawson, Mack McPherson, Anne Monroe, Kelli Musal, Alejandro Reyna, John and Robert
May 08, 2024
Gateway Chevrolet has the best sales team on the planet and very well mannered thanks to all Harris and Debbie Hutchins and very well mannered thanks to all Harris and Debbie Hutchins More
Other Employees Tagged: Joe Gambino, Dan Bieber , Jeremy Thompson