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Ra'Shaad Hill
Ra'Shaad Hill at Joseph Buick GMC
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Ra'Shaad Hill

Sales

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.5
145 Reviews
4.5

145 Reviews

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145 Reviews of Ra'Shaad Hill

February 12, 2025

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Employee Rating

Always had great service at Joseph GMC. I bring my vehicle in everytime it needs serviced since 2021. Staff is friendly and knowledgeable, thank you. More

by ZACHARYBOWLING55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Sensel, Chris Townsend

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Feb 12, 2025

Joseph Buick GMC responded

Zachary, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

February 01, 2025

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Much Thanks to Colt! My purchase was for my daughter. I and my daughter happy with our purchase. More

by rtstwt67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend

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Feb 02, 2025

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

February 01, 2025

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Friendly and helpful. Ra’shad was wonderful as well as Tommie in auto repair❤️💯 Thank you!!! More

by IDAMAE.764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommie

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Feb 02, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ra'Shaad and our team, and we look forward to working with you again.

January 24, 2025

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Employee Rating

Chris the service advisor is awesome ! I pulled he checked me in came out inspected my truck came back in said this is covered by your wheel and rim protection took me to the waiting area More

by COLTWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Sensel, Chris Townsend , Service advisor Chris

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Jan 25, 2025

Joseph Buick GMC responded

It's great to hear that Chris and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 22, 2025

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Employee Rating

Great service and knowledgeable staff. Made buying a car less stressful. Staff was not too pushy and very patient. More

by twood20006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Sensel, Chris Townsend

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Jan 22, 2025

Joseph Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 18, 2025

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Bought a 2019 F150 pick up for the amount of money it cost. I didn’t think I would need The extended warranty. 600 miles on the vehicle transmission goes out so now I have a $7500 bill. dealership won’t More

by veronawinery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 22, 2025

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 18, 2025

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Employee Rating

He helped me out with the problems I was having with the transmission I thanked him for all the help More

by veronawinery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 19, 2025

Joseph Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joseph Buick GMC are glad to have you as a customer.

January 16, 2025

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The salesperson was patient, answered all my questions and the finances team was awesome as well. More

by mnj31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend

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Jan 16, 2025

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

January 02, 2025

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The service department is one of the best! I choose Joseph's not just for their sales department, but, more importantly, for their Service Department. I have been getting my cars serviced at More

by ENARDINI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Sensel, Chris Townsend

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Jan 02, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 21, 2024

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Employee Rating

Courtney in sales and Tommie & Vada in services have been great to work with during the sales process More

by KARIUKIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend , Patrick

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Dec 21, 2024

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

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