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Ra'Shaad Hill
Ra'Shaad Hill at Joseph Buick GMC
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Ra'Shaad Hill

Sales

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.5
141 Reviews
4.5

141 Reviews

Write a Review

141 Reviews of Ra'Shaad Hill

January 22, 2025

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Employee Rating

Great service and knowledgeable staff. Made buying a car less stressful. Staff was not too pushy and very patient. More

by twood20006
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Sensel, Chris Townsend

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Jan 22, 2025

Joseph Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 18, 2025

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Employee Rating

He helped me out with the problems I was having with the transmission I thanked him for all the help More

by veronawinery
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 19, 2025

Joseph Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joseph Buick GMC are glad to have you as a customer.

January 18, 2025

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Bought a 2019 F150 pick up for the amount of money it cost. I didn’t think I would need The extended warranty. 600 miles on the vehicle transmission goes out so now I have a $7500 bill. dealership won’t More

by veronawinery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 22, 2025

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jan 22, 2025

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 16, 2025

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Employee Rating

The salesperson was patient, answered all my questions and the finances team was awesome as well. More

by mnj31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend

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Jan 16, 2025

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

January 02, 2025

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Employee Rating

The service department is one of the best! I choose Joseph's not just for their sales department, but, more importantly, for their Service Department. I have been getting my cars serviced at More

by ENARDINI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Sensel, Chris Townsend

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Jan 02, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 21, 2024

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Employee Rating

Courtney in sales and Tommie & Vada in services have been great to work with during the sales process More

by KARIUKIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend , Patrick

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Dec 21, 2024

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

December 13, 2024

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Employee Rating

Another job well done! I know my vehicles will always be taking Care of. Thanks so much More

by kangolhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend

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Dec 15, 2024

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

December 03, 2024

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Employee Rating

Bought vehicle at night didn’t notice 3 of 4 tires were on their last legs brought car back new tires were installed ! More

by GODFATHER888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Townsend , Thomas in service helped tremendously

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Dec 03, 2024

Joseph Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 09, 2024

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Employee Rating

Had a very good experience att service center . Very friendly staff and prompt service. Would recommend this dealership to others. More

by GABBY33162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Sensel, Chris Townsend

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Nov 11, 2024

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

November 07, 2024

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Employee Rating

Always have a good experience when going to the dealership, Joseph Buick, Great people good service More

by CTWWATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Sensel, Chris Townsend , Miss Vera lady that works in the office and Mr. Bettis

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Nov 11, 2024

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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