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RUSSELL GRIFFIN
RUSSELL GRIFFIN at Werner Kia

RUSSELL GRIFFIN

CASHIER

Werner Kia

2755 W Tennessee St
Tallahassee, FL 32304

4.8
25 Reviews
4.8

25 Reviews

Write a Review

25 Reviews of RUSSELL GRIFFIN

November 04, 2023

Dealership Rating
Employee Rating

Drop off of my vehicle for application of Polycoat was easy and Russell explained what he was going to do. The vehicle was ready for pick up on time. I would also like to thank Owen for helping me with se More

by nolebull
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen

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Nov 06, 2023

Werner Kia responded

Nolebull, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Russel's and Owen's efforts could meet your satisfaction! We are thrilled to know that Russell explained what he was going to do to your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.

October 16, 2023

Dealership Rating
Employee Rating

Always a great experience. Have purchased my last three cars from werner kia...no regrets. More

by TRENTSEXTON352
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Diacont, Chad Dukes

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Oct 17, 2023

Werner Kia responded

Providing top notch service is so important to us here at Werner Kia and we are glad our teams efforts could meet your satisfaction! We are honored to have had the opportunity to work with you. We are delighted to know that you always have a great experience here. It is an honor to have earned your confidence and loyalty with us. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire team!

Oct 16, 2023

TRENTSEXTON352 responded

Thanks to everyone for the great experience.

October 13, 2023

Dealership Rating
Employee Rating

Service was excellent. Everything was done in a timely and professional manner. I will definitely be back for any other service or repair I may need. More

by TERRANCEDWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ROSSANO ROBINSON, MICHAEL WYRE , JOSH FUTRELL, BILAL STEVENSON

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Oct 16, 2023

Werner Kia responded

We are grateful for you leaving us this terrific review! We are pleased to hear that our team took stellar care of you and could get your automotive needs taken care of in a timely manner. We look forward to seeing you again when the time comes for your next service.

October 06, 2023

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Employee Rating

I am so happy I decided to not buy a car in Panama City where I live. The drive from home to Tallahassee was well worth it to have such a pleasurable buying experience More

by bv5604
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Marmon , Sean Wilson

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Oct 09, 2023

Werner Kia responded

We are grateful for you leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are happy to hear that we made the drive well worth it and you are happy with the experience you had here at Werner Kia. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire team!

October 01, 2023

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Employee Rating

Everyone at Kia was very professional and helpful, especially Christian and Danny. I will definitely send friends their to buy a car. More

by Smurf51178
Recommend Dealer
Yes

Other Employees Tagged: Lucas Marr , Christian and Danny

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Oct 02, 2023

Werner Kia responded

Thank you very much for leaving Christian and Danny this awesome review and recommendation! We are glad to hear they took great care of you and could provide you with efficient and thorough service. If there is ever anything more that we may help you with please do not hesitate to let us know. Wishing you the safest of travels!

September 26, 2023

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Employee Rating

They were Fast friendly and helpful. I couldn't be happier. They will even clean your car a little More

by mdburckner2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CRAIG MILLER, ROSSANO ROBINSON, MICHAEL WYRE , Tim Duke, The technician that did the Labor,did a very professional job. Could not be happier.

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Sep 26, 2023

Werner Kia responded

Thank you so much for taking the time to leave us this 5 star review! We are glad to hear that our team took excellent care of you and could get your automotive needs taken care of quickly and efficiently. We are pleased to know that our team is always friendly and helpful. Please do not hesitate to let us know how we may be of further service to you.

August 24, 2023

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Employee Rating

Great service experience with Mike Wyre. He keep me informed about my vehicle and assist me with financing my service cost. More

by pjones7321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BRIAN GORNIAK, ROSSANO ROBINSON, MICHAEL WYRE , Tim Duke

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Aug 25, 2023

Werner Kia responded

Thank you for sharing the positive experience you had with Michael! We are so glad that he took great care of you and kept you well informed throughout the process.. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Aug 28, 2023

pjones7321 responded

Michale and Brian had exceptional customer service and it was the best esperience ever. Thank you Kia... Keep up the good work.

August 18, 2023

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Employee Rating

Werner Kia could use some new facilities. But the staff is nice and they’re trying. More

by nitsirk90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Dukes

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Aug 23, 2023

Werner Kia responded

Hello, Thank you for your feedback and were sorry to hear of your concerns with our dealership. We will share this with our management team. Thank you!

August 16, 2023

Dealership Rating
Employee Rating

Poor would rate no star if I could. I been waiting on my tires key lock for almost a year now, not only that the maintenance is wack. My oil was change and my car notification said need More

by Niya Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: CRAIG MILLER , Tim Duke

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Aug 23, 2023

Werner Kia responded

Hello Niya, Thank you for your review and please contact us at the dealership so we can help on your concerns with the tire key lock. We do apologize for the delay on the key lock and for the issues you encountered after the service to your vehicle.

July 21, 2023

Dealership Rating
Employee Rating

They did all that I wanted and gave me the information I had requested! YES I would recommend Kia for service and for obtaining a vehicle! More

by bubbat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MICHAEL WYRE , Tim Duke, JOSH FUTRELL, BILAL STEVENSON, Tim Fessler

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Jul 24, 2023

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are so glad that Tim and the team took great care of you! It is an honor to have earned your kind recommendation. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Jul 21, 2023

bubbat responded

Forgot to add Tim Fessler to my personnel interacted with!

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