RT Thornton
RT Thornton at Larry H. Miller Toyota Peoria
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RT Thornton

Sales Associate

Larry H. Miller Toyota Peoria

8633 W. Bell Road
Peoria, AZ 85382

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4.3
7 Reviews
4.3

7 Reviews

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7 Reviews of RT Thornton

August 01, 2024

Dealership Rating
Employee Rating

Straight forward pricing and ease of doing business is superior. Purchased a new Land Cruiser and was in for a test drive and out of finance within 120 minutes. I worked with RT on the deal. Every time he More

by nkroll314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 24, 2024

Dealership Rating
Employee Rating

Gave one key fob no lug wheel lock key never contacted about scratch on rear window that was in our contract to fix I had to fix it myself tipical dealer just sell and move on to next person More

by Clint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 04, 2024

Larry H. Miller Toyota Peoria responded

Clint, we are sorry to hear that your visit to our dealership did not meet your expectations. We value your feedback and take all comments seriously. Our goal is to provide all customers with exceptional service, and we are disappointed to hear that we fell short in your case. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Sean McKinnon, General Manager, (623) 876-3410

March 20, 2024

Dealership Rating
Employee Rating

I am so sorry I ever stepped into Larry Miller Toyota. The experience I had buying a new car taught me never to buy from them again. This is not an ethical or honest dealership. More

by Clancey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Manny Ramirez

May 04, 2024

Larry H. Miller Toyota Peoria responded

Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car-buying experience, free of any confusion or misunderstandings. I hope that you’ll give me the chance to ensure everything was handled properly and to answer any questions you might have. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Sean McKinnon, General Manager, (623) 876-3410

March 14, 2024

Dealership Rating
Employee Rating

This dealership truly cares about its customers receiving a fair deal. They take their responsibility seriously and even provides after sales concerns. More

by Robiwag
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Schroeder, Manny Ramirez

March 13, 2024

Dealership Rating
Employee Rating

RT was Great not to aggressive! Answered all my questions and was patient with me More

by spinneycyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Larry H. Miller Toyota Peoria responded

We are thrilled to hear about your positive experience at our dealership. Our team works hard to make sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

February 03, 2024

Dealership Rating
Employee Rating

RT was such a understanding, compassionate and listened to what I needed/wanted and found me the most amazing car! More

by mujadintrisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 27, 2022

Dealership Rating
Employee Rating

Excellent experience from day one of looking for our new car through purchase!!! Tony Martinez was exceptional. Randy Thornton was also very good. More

by Preecha54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Quin Rosenstein, Tony Martinez

Sep 27, 2022

Larry H. Miller Toyota Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience and to have given you the respect you deserve. We hope you will continue to come to see us in the future! - Sean McKinnon, General Manager

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