ROGER C. SLAVENS

Basically, Hector and I agreed to terms that once I was in the finance office changed. They tried to squeeze another $18 per month in the payment and I was told that I was going to get a four year 40,000 m in the finance office changed. They tried to squeeze another $18 per month in the payment and I was told that I was going to get a four year 40,000 mile lease and once I got the first bill the lease allotment was 7500 miles per year. I went back to the dealership to try to make it right and they refused to help me only wanted to sell me my car back with a new contract for $150 more per month after driving it for two weeks No one cared no one did anything absolutely terrible customer service I know something could have been done, but they just wouldn’t do it. The car is great. Hector is your typical car salesman. Shady AF More

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I dread going car shopping simply bc I do not like interacting with the salespeople. However, Roger is the complete opposite. There was no pressure and we had a natural conversation about our choices. interacting with the salespeople. However, Roger is the complete opposite. There was no pressure and we had a natural conversation about our choices. He was not trying to “sell” us. He gave us options within our budget and our needs. Go see Roger if you want the best deal without the pressure. More

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Roger Slavens is my go to salesman for my car needs. I have traded in 2 cars, purchased one and now on my second lease! Roger has helped me with all the transactions and has never been misleading and al I have traded in 2 cars, purchased one and now on my second lease! Roger has helped me with all the transactions and has never been misleading and always provides the best customer service. dealership is always clean and inviting! He always makes me feel welcomed and keeps his scheduled appointments. More

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The dealership is nice, every sales representative is approachable. I would recommend if you’re a first time purchaser. approachable. I would recommend if you’re a first time purchaser. More

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Duval Acura is a no pressure, relaxed atmosphere which is a pleasant surprise from the usual dealerships!! Tim gave me some great information via email, and Roger was very patient with me while making my dec a pleasant surprise from the usual dealerships!! Tim gave me some great information via email, and Roger was very patient with me while making my decision on which vehicle I wanted to purchase!! A very nice team and I was treated well thank you!! More

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This dealership went above & beyond for a nonprofit in a bind and rather odd situation. They were patient and waited for us to get our ducks in a row to make the sale. The youth at the Boys & Girls Clubs of bind and rather odd situation. They were patient and waited for us to get our ducks in a row to make the sale. The youth at the Boys & Girls Clubs of Polk County thank you! More

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This dealership went above & beyond for a nonprofit in a bind and rather odd situation. They were patient and waited for us to get our ducks in a row to make the sale. The youth at the Boys & Girls Clubs of bind and rather odd situation. They were patient and waited for us to get our ducks in a row to make the sale. The youth at the Boys & Girls Clubs of Polk County thank you! More

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I want to share my recent experience with Duval Acura in Jacksonville, Florida. They were fantastic and genuine from start to finish. They had the car I wanted and Roger was very professional and thorough Jacksonville, Florida. They were fantastic and genuine from start to finish. They had the car I wanted and Roger was very professional and thorough in making sure I had all the details on the vehicles service and condition. I had not purchased a new car in over 17 years and this level of service make the transaction better than I ever could have imagined. Would highly recommend them!!!! More

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Roger Slavens was the greatest to work with when buying my new RDX. No pressure! He listened to what I wanted and needed in a car. Then he told me everything I needed to know about the vehicle and smoothl my new RDX. No pressure! He listened to what I wanted and needed in a car. Then he told me everything I needed to know about the vehicle and smoothly facilitated the sale. No back and forth with the sales mgr just upfront auto pricing. A great way to do business. More

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A pleasant experience from beginning to end. The staff was friendly, informative and really sought to satisfy the needs of the customer. As a female, going alone, you always worry if they will t The staff was friendly, informative and really sought to satisfy the needs of the customer. As a female, going alone, you always worry if they will try to use this to their advantage. I can say I didn’t have that feeling that i was being cheated out of a fair deal or taken advantage of. A+ customer service, A+ product. Will be referring all my Acura loving friends here. Thank you, Roger S! More

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