Dealership Experience
3 yrs, 11 mos
14 Reviews
Write a Review14 Reviews of ROBERT ROYAL
November 15, 2024
Very good but not perfect. Paper work was lacking. Sales people were very friendly and great ! Coffee machine needs to be available for customers to use without a code numbe Paper work was lacking. Sales people were very friendly and great ! Coffee machine needs to be available for customers to use without a code number. Christian is a real asset for your business, makes you feel good even when you know your paying more than you should. " DUCK" was a pleasant salesman to work with. Was one of the very few times in my life when I knew I paid more than I should, but got over it rather quickly and still had pleasant thoughts about the total deal. More
Other Employees Tagged: Terrence Shelton, TIMOTHY CLARKE, Chris Cummings
November 13, 2024
Duck was friendly and the sales manager was as well. The fellow that handled the paper work and final money transaction was agreeable but lacked the business details necessary to finish the deal with pe The fellow that handled the paper work and final money transaction was agreeable but lacked the business details necessary to finish the deal with peace of mind. He didn't give us a title to the car or a the finished paper work typed out for our records of the transaction which we still need. This will require an additional trip to the dealership, which seems could have been avoided. Perhaps a little training in public relations would prove helpful. Would like to say management has done a wonderful job with public relations when it comes to the salespeople they are very friendly and helpful. More
Other Employees Tagged: Terrence Shelton, TIMOTHY CLARKE, Chris Cummings
November 01, 2024
Great experience. My sales rep, Duck, was amazingly attentive to my needs and my requests. He was transparent and communicated well. I got the deal I wanted on the tru My sales rep, Duck, was amazingly attentive to my needs and my requests. He was transparent and communicated well. I got the deal I wanted on the truck I wanted, what more can you ask for? More
Other Employees Tagged: Garrett Treantafellow, Phil Taylor
October 29, 2024
Duck and the entire team were great to work with. It was one of the fastest financing processing I have been through. I will definitely be a repeat customer. It was one of the fastest financing processing I have been through. I will definitely be a repeat customer. More
Other Employees Tagged: Terrence Shelton
October 28, 2024
First off, the dealership was very clean And staged well. The sales person Duck Royal was awesome. He explained everything very well and answered any questions we had. The manager Terry Shelton is also aweso The sales person Duck Royal was awesome. He explained everything very well and answered any questions we had. The manager Terry Shelton is also awesome. Watched him interact with staff and was impressed with his managing skills. Making this the best car buying experience in my 46 years of driving. More
Other Employees Tagged: Terrence Shelton, BENJAMIN KANEVSKY
October 25, 2024
Duck was professional courteous and very knowledgeable. I was in and out in less than an hour including a few texts and phone calls. My trade and purchase all happened within 24 hours, with a vehicle that I was in and out in less than an hour including a few texts and phone calls. My trade and purchase all happened within 24 hours, with a vehicle that was still on a train car! I have never done business with Beaver before but I guarantee all of my next purchases will be! I was completely impressed with the technology the finance dept was using. More
Other Employees Tagged: Phil Taylor
August 14, 2024
DANIEL, THANKS FOR PASSING US ON TO DUCK. DUCK WAS EXCELLENT AND PATIENT WITH OUR DECISION MAKING. HE ANSWERED ALL OF OUR QUESTIONS AND WAS EXTREMELY HELFUL WITH GETTING US FAMILIAR WITH THE DUCK WAS EXCELLENT AND PATIENT WITH OUR DECISION MAKING. HE ANSWERED ALL OF OUR QUESTIONS AND WAS EXTREMELY HELFUL WITH GETTING US FAMILIAR WITH THE FEATURES OF OUR NEW TRUCK. WHILE WORKING WITH FINANCE, HE WAS ABLE TO QUICKLY WORK OUT A SALES ARRANGEMENT. DUCK TOOK PICTURES AND WE HAD SOME OLYMPIC PODIUM FUN. WHAT SOMETIMES TAKES AN ETERNITY TO CLOSE A SALE WAS SMOOTH AND QUICK. DUCK, THANKS AGAIN... I WOULD RECOMMEND YOU IN A HEARTBEAT. DUCK AND THE REST OF THE STAFF WERE ATTENTIVE AND ON THE BALL. BUYING OUR SILVERADO WAS A "ONE CAR TESTDRIVE" EXPERIENCE. NOW, ITS OFF TO EXPLORE THE DIRT ROADS AND BEACHES THAT REQUIRE A 4-WHEEL DRIVE. More
Other Employees Tagged: Evan Shade, IZZY DURMISEVIC , DANNY CASTRO
August 01, 2024
We saw a vehicle on-line that was a "certified" used vehicle, and wanted to take a test drive. We saw guys in t-shirts on a golf cart, one came over and introduced himself and asked what we were there vehicle, and wanted to take a test drive. We saw guys in t-shirts on a golf cart, one came over and introduced himself and asked what we were there to see. We told him. We weren't sure for the first five minutes he was even a salesperson; no pressure at all, and we are the kind of customer who LIKES that. So hats off to Robert, aka "Duck." We would hightly recommend him. Knowledgable and nice - helped program the blue tooth on the INFINITI QX60 we bought, and promptly arranged to a have an extra FOB key programmed and a windshield ping repair done. More
July 30, 2024
Duck contacted me to remind me of my service and assisted in setting it up. Great proactive approach! Izzy, My service advisor, was quick to assist with signing me in and answering my questions. He kept me in setting it up. Great proactive approach! Izzy, My service advisor, was quick to assist with signing me in and answering my questions. He kept me updated and was a pleasure to deal with. Truck was serviced in a respectable mannor and returned with care. Thanks for the great sandwich and the professional way of taking care of this customer More
Other Employees Tagged: IZZY DURMISEVIC
July 09, 2024
We had the best experience with ALL who we came in contact with that day! We absolutely LOVE the 2019 Corvette we purchased from Beaver!!! Dustin Hughes - BIG Thank You! Terrence Shelton - BIG Ty! Du contact with that day! We absolutely LOVE the 2019 Corvette we purchased from Beaver!!! Dustin Hughes - BIG Thank You! Terrence Shelton - BIG Ty! Duck Weaver - BIG Ty! Phil Taylor - BIG Ty! There a few others that help with trade-in - BIG Ty! Appreciate the time and service :) More