ROBERT JOHNSON
ROBERT JOHNSON at Southern Ford
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ROBERT JOHNSON

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of ROBERT JOHNSON

May 13, 2025

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Employee Rating

Service was excellent, thank you! Good communication, clear recommendations and fast service. This was a very good experience. More

by lindsayw98
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Service Communication
Recommend Dealer
Yes

May 13, 2025

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Your Service was awesome. I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again More

by raymond.bowman31
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Recommend Dealer
Yes

May 11, 2025

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What I need was done in a good manner and they call when they were done More

by earnieearnieearnie
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Recommend Dealer
Yes

May 10, 2025

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Prompt and courteous Great great great great great great great great great great great great great More

by bluefocus60
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

May 09, 2025

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Employee Rating

I’m very pleased with the service work done to my F150 at Southern Ford. The service director Jeff Dobson was very helpful and explained the work to me. He also gave me a very fair price and also a loaner ve More

by loudguitars
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, STEPHANIE SPANGLER

May 01, 2025

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Employee Rating

Rep went above and beyond to listen. He researched and worked with the team to address my concern. It wasn't the perfect solution but was acceptable to me at a fair price. Robert was gre More

by Fordhead
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

May 01, 2025

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Employee Rating

They took care of business with just a few minor challenges. Good customer service. They also provided transportation when my service was completed More

by saucesnsuchbyryan
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

April 25, 2025

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Employee Rating

The service person seemed disorganized. I called to check on my car and was told it was ready for pickup. When I arrived the manager discovered he was looking at wrong car and mine had not More

by SMSGTRET
Recommend Dealer
No

April 18, 2025

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Employee Rating

Ok The valet gentleman was very nice as always Have a good safe and nice holiday More

by Kathybrinca
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

April 03, 2025

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Employee Rating

Pleasant and efficient service! Mr. Johnson stepped in while someone else was on lunch and Markus Mitchell did an excellent job! More

by ajango27
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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