ROBERT JOHNSON
ROBERT JOHNSON at Southern Ford

ROBERT JOHNSON

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.6
18 Reviews
4.6

18 Reviews

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18 Reviews of ROBERT JOHNSON

June 01, 2025

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My first appointment with Mr. Johnson. He was very helpful with this appointment in a timely manner, and also with a follow up appointment on June 4th. More

by TBONE48
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Recommend Dealer
Yes

May 30, 2025

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If you want anything done in a timely manner do not use this dealership. I went in to have a state inspection done and was greeted with a host of service personnel that wanted nothing to do with helping a More

by John1744
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Recommend Dealer
No

May 29, 2025

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Received quick attention and the situation was diagnosed quickly . I received my estimate in a timely manner. When the repairs were done I was quickly notified. More

by cltcfn
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Recommend Dealer
Yes

May 29, 2025

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Overall this dealership is pretty good. The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Whic More

by MONROE.DSJ
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Recommend Dealer
Yes

May 19, 2025

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Southern Ford is what everyone wishes their dealer was like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. More

by Williamsburg Trophy Wife
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

May 18, 2025

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5 Southern Ford has been our dealer for many years. We have been treated well and look forward to our next vehicle purchase in the future. More

by jmuvtmom
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

May 17, 2025

Dealership Rating
Employee Rating

The service department is INCREDIBLE. I really like the information I got from the service tech on the tire rotation, oil change, and the quick point inspection. More

by greytim73
Recommend Dealer
Yes

Other Employees Tagged: ROBERT JOHNSON

May 13, 2025

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Service was excellent, thank you! Good communication, clear recommendations and fast service. This was a very good experience. More

by lindsayw98
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Recommend Dealer
Yes

May 13, 2025

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Your Service was awesome. I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again More

by raymond.bowman31
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Recommend Dealer
Yes

May 11, 2025

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What I need was done in a good manner and they call when they were done More

by earnieearnieearnie
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Recommend Dealer
Yes
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