ROBERT HEAD
ROBERT HEAD at Stateline Auto Ranch Subaru

ROBERT HEAD

SERVICE ADVISOR

Stateline Auto Ranch Subaru

900 N Whitley Dr
Fruitland, ID 83619

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4.4
18 Reviews
4.4

18 Reviews

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18 Reviews of ROBERT HEAD

May 29, 2025

Dealership Rating
Employee Rating

My last experience was great and would highly recommend this dealer to my friends and family. More

by S_WOLERY
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

Stateline Auto Ranch Subaru responded

Thank you for the 5-star rating and great review.

May 23, 2025

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Clean, comfortable place to spend time at while vehicle is being serviced. I recommend your dealership and service department to other Subaru owners. More

by GARY.ANGER
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Recommend Dealer
Yes

May 23, 2025

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Salesperson was knowledgeable and personable. Dealership is clean and well kept. I would recommend to friends and family. More

by LARRYM1920
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Recommend Dealer
Yes

Other Employees Tagged: Tiara Meier-Anderson, Jeremy Hubble , Helen Dickinson, Marcos Sanchez

Jun 09, 2025

Stateline Auto Ranch Subaru responded

Thank you for your business and the recommendation. We are grateful to have such great customers, like you!

May 20, 2025

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I had my 2021 Outback in for an issue with the hatchback on May 14. Robert Head handled the issue quickly (by resetting the computer), professionally and spent time explaining how the different buttons on More

by cjporath
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Recommend Dealer
Yes
Jun 09, 2025

Stateline Auto Ranch Subaru responded

Thank you for taking the time to leave us a review. We are happy to hear that we were able to get you taken care of quickly. We appreciate your business.

April 19, 2025

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Easy to schedule. Nice clean facilities. Robert Head is a very good service manager. Has lots of knowledge. More

by TJYANKEY
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Recommend Dealer
Yes
Apr 21, 2025

Stateline Auto Ranch Subaru responded

Thank you for the great feedback. We appreciate your business. Sincerely, Dillon McCurry/GM

April 10, 2025

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Service was fast and professional. Very nice waiting area and amenities. All employees are curtious and friendly. More

by IGOTAGAME4U
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Recommend Dealer
Yes

Other Employees Tagged: Marcos Sanchez

Apr 15, 2025

Stateline Auto Ranch Subaru responded

Thank you for sharing your feedback and assigning a 5-star rating! It is very important to our dealership that we earn the trust of our guests and provide them with a hassle-free, kind experience. We look forward to seeing you again at your next service. Sincerely, Marcos Sanchez/Service Manager

April 04, 2025

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Made an appt for service, when I got there dealer said they didn't have time that day. I drove from Cambridge, so I was not happy about the waste of my time. Had to replace same part that was replaced 6 m More

by SANDYBREWER22
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Marcos Sanchez, Valentino Sanchez

Apr 15, 2025

Stateline Auto Ranch Subaru responded

I am terribly sorry to hear about the negative experience you had at our dealership. We were able to get your repair done, and it was covered under warranty. Our customers are our top priority and I would like the opportunity to talk with you. Please contact me at your earliest convenience so we can resolve this. Thank you, Marcos Sanchez/Service Manager

March 28, 2025

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We have been very happy with Stateline Subaru until recently. The new person in the service department needs to spend more time listening to the customer and less time talking about himself and how muc More

by BCHENSHAW2
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Recommend Dealer
Yes

March 27, 2025

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we bought new tires there and had to bring them back and they are rough More

by BARBMARTIN44
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Recommend Dealer
No
Apr 15, 2025

Stateline Auto Ranch Subaru responded

Thank you for bringing this to our attention. I would like to better understand what the problem was. Can you please contact me at your earliest convenience. Marcoss@autoranchgroup.com Sincerely, Marcos Sanchez/Service Manager

March 18, 2025

Dealership Rating
Employee Rating

Very friendly and courteous. I appreciated seeing the filters and seeing what needed to be done. Thank you ! More

by VICKICRANK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcos Sanchez, Dennis

1

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