REYES TEXIDOR
REYES TEXIDOR at Route 17 Mitsubishi
Refer Me

REYES TEXIDOR

General Manager

Route 17 Mitsubishi

1355 NJ-17 S
Ramsey, NJ 07446

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4.1
13 Reviews

OVER 40 YRS OF CONTINUES EXPERIENCE IN BOTH FRANCHISE AND PRE-OWNED AUTO DEALERSHIPS.

Dealership Experience

1 yr, 6 mos

Industry Experience

41 yrs, 2 mos

Specialties & Trainings

Expert auto loan originator

OVER 40 YRS OF CONTINUES EXPERIENCE IN BOTH FRANCHISE AND PRE-OWNED AUTO DEALERSHIPS

4.1

13 Reviews

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13 Reviews of REYES TEXIDOR

September 23, 2024

Dealership Rating
Employee Rating

dealer was very professional and got a better interest rate than first offered. got me where I needed to be on the monthly payment. More

by ASLVTRUCKINGLLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adolfo Fermin

Sep 25, 2024

Route 17 Mitsubishi responded

Thank you for your busness.

Sep 25, 2024

Route 17 Mitsubishi responded

Thank you for your business

August 08, 2024

Dealership Rating
Employee Rating

its always a great pleasure servicing my car and they really make sure all my problems where solve More

by PSBIGBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nader Ramzi, Adem Ghandour

August 01, 2024

Dealership Rating
Employee Rating

It was really good nothing bad to say in and out. I’ll bring my car back to him. More

by SGTMARRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nader Ramzi, Adem Ghandour

Aug 01, 2024

Route 17 Mitsubishi responded

Thank you!!!

July 05, 2024

Dealership Rating
Employee Rating

AVOID DEALING WITH GENERAL MANAGER REYES TEXIDOR AT ALL COST. I ALREADY FILED A CLAIM THROUGH BERGEN PASSAIC CONSUMER AFFAIR THATS WHY MUCH IM PISSED OFF AND WRITING EVERY BAD REVIEW I CAN TO STOP THIS GUY More

by Sang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 05, 2024

Route 17 Mitsubishi responded

Mr Sang I usually do not entertain upset rants of any customer but i will make an exception in your case.You refused to accept that the dealership nor its office staff have control over government agencies case, in reference NJ DMV, of how promptly transactions are completed.We emailed you a signed letter explaining the time discrepancy clearly.At the time of purchase we gave you and your wife all your copies while you were moving personal belongings from one car to another.I called to informed you that you reg/plates had arrived but the runners were out delivering parts and that it would take longer to get your reg and plates to you.When you came to pick up your reg/plates offered to have the main office email your copies and you became arrogant, disrespectful and demanding in our showroom and I asked to to leave once you became aggressive and stated cursing at me in front of my staff.My mood is always professional and respectful to everyone until the customer losses decor and becomes disrespectful with anyone in my staff or me.This morning I've answered your Consumer affairs complaint in a satisfactory manner.I thank you for your business.Route 17 Mitsubishi and its staff will always provide a professional, transparent and respectful transaction to our customers especially fellow dealership employees like Mr Sang. Reyes A Texidor General Manager Route 17 Mitsubishi

May 30, 2024

Dealership Rating
Employee Rating

Great experience with Route 17 Mitsubishi. Nader was very professional. Ray got us a very low APR. I am totally happy with this place. More

by Aleksandre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nader Ramzi

May 30, 2024

Route 17 Mitsubishi responded

Thank you for your business

May 29, 2024

Dealership Rating
Employee Rating

Helpful advice to me about care for my car in the future if i have problems again More

by DAVIDCOLOMA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Route 17 Mitsubishi responded

Thank you

May 27, 2024

Dealership Rating
Employee Rating

Excelente servicio el que brinda todo el personal, personalizado, y preocupados por complacer cada petición del cliente More

by nikauryh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2024

Route 17 Mitsubishi responded

Muchas Gracias

April 05, 2024

Dealership Rating
Employee Rating

Adem is service is the most valuable employee at this location . What he did for me after the sales manager refused to return my calls and instructed to not fix my car I had bought only 14 days prior. Ad More

by annamarywimmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adem Ghandour

Apr 05, 2024

Route 17 Mitsubishi responded

Hi This Ray, Gen Manager at Route 17 Mitsubishi. The NJ used vehicle state mandated limited warranty is clear and specific to what is covered and the time of the coverage for every vehicle based on miles and model years.If the vehicle in question has more that 60/100k miles and or 7 years or more of age the coverage is not mandated.In this case, I had the main office review the file to be certain that the warranty if any was explained and that the customer had signed to the applicable terms after reviewing it.The dealership will issue a 30 day powertrain only warranty that had expired by more than 5 days.I also want make clear that the repair in question was a valve and a sensor which are not covered.I sympathize with the reviewers personal health situation and ultimately covered the repair cost internally. Best Wishes Ray Texidor

Apr 06, 2024

Route 17 Mitsubishi responded

We respect your review and we will continue to bring to our customers lawfull,transparent and seamless sales and service visit.

Apr 05, 2024

annamarywimmer responded

Now Reyes my vehicle was there 3 weeks and I did not receive 1 return phone call out of the 10 that I made directly to you . Repeat what you told me today in the showroom " that you were to busy to return my calls" . I'm sticking to what I said about you. Read the reviews Reyes someone actually posted your picture with the caption " This is Reye avoid at all costs" . I'm obviously not the first but hopefully the last . Again your not a nice man . I'm just beyond grateful for the AMAZING service department 🙏 top notch .

April 04, 2024

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Employee Rating

The service was tremendous. From the manager to the techs, they were polite, professional, and excellent at their jobs. I was hesitant to service there because of the dealing I More

by Clarence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Route 17 Mitsubishi responded

Thank you for taking the time to let us know how well my service team did.Please contact me @ your convenience @ 201-962 -8088 ext112 so we can discuss the Please contact me @ your convenience @ 201-962 -8088 ext112

January 09, 2024

Dealership Rating
Employee Rating

Went countless times to another dealer where they could not find my issue but thank god I ended up at Route 17 Mitsubishi Adem and his team are the best. More

by Juan Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Route 17 Mitsubishi responded

Thank you for the great service dept review.I will pass it along to the team.

1

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