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Quintin Neal
Quintin Neal at Russ Darrow Metro Mazda

Quintin Neal

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of Quintin Neal

August 24, 2025

Dealership Rating
Employee Rating

It is good, it is great, it is great and also good at the same time More

by ZIGGYJOSH16
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd

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Aug 24, 2025

Russ Darrow Metro Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

August 24, 2025

Dealership Rating
Employee Rating

Good and thoughtful service. My car feels well taken care of and I appreciate them consulting me whenever they found something. More

by DEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Aug 24, 2025

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

August 18, 2025

Dealership Rating
Employee Rating

Understanding and helpful. The service that was provided was great. Quintin was understanding and helpful. Tim was great and had exceptional communication and was a great help. More

by tiaramorse123
Recommend Dealer
Yes

Other Employees Tagged: Quintin Neal

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Aug 18, 2025

Russ Darrow Metro Mazda responded

Thank you for choosing Russ Darrow Metro Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jalen Moore jalen.moore@russdarrow.com

August 17, 2025

Dealership Rating
Employee Rating

I had a great experience at the Mazda dealership. The staff were very professional, and the service was excellent. I really liked it there and would highly recommend them. More

by Milan Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Kirsten Jones, Nick Mudd, Zoe DeRose

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Aug 17, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

August 14, 2025

Dealership Rating
Employee Rating

Quintin and everyone I’ve met at Mazda Russ Darrow: friendly, professional and helpful. Thanks More

by PLMHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sorry I did not get other names: cashier and a young woman working at the same counter as Quintin

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Aug 14, 2025

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

August 13, 2025

Dealership Rating
Employee Rating

Take the extra mile and they really enjoy their jobs and they show the application when doing it More

by bigsugge7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Aug 13, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

August 10, 2025

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Employee Rating

Outstanding service. Knowledgeable techs, precise, efficient, courteous. Definitely recommend this dealership. Bruce Carrick is a rock star! More

by analogkid802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Kirsten Jones, Nick Mudd, Zoe DeRose

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Aug 10, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

August 08, 2025

Dealership Rating
Employee Rating

Everyobe was helpful and understanding of my needs and financial situation. Will be coming back in the future. More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

August 06, 2025

Dealership Rating
Employee Rating

From the very first minute we walked in Quintin was very friendly explained the whole process and kept us updated. More

by BELLALEDUCCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

July 12, 2025

Dealership Rating
Employee Rating

Pleasant experience. The service guys made everything as easy as possible. Thanks for your hard work! More

by STARRYT33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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Jul 12, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

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