Quincy Green

I’ve never experienced such condensation and misogyny in a business. It was the worst car buying experience I’ve ever had. Your employees speak down to women and bully them. When I pointed out the scrat a business. It was the worst car buying experience I’ve ever had. Your employees speak down to women and bully them. When I pointed out the scratches and dings on the car, Quincy says “they give it character, girly. It’s cute” and refused to discuss how they might affect the value, further claiming that a car with “character” was good. A man would never be spoken down to like this, nor have a car called “cute” or be called a pet name. Can you imagine a 40-year-old man being called a little boy while considering such a large purchase? The car smelled like cigarettes and weed and Quincy wouldn’t admit he smelled it, even after I found a lighter in the glove compartment. He said I should be thankful because it had low mileage likely because the old owners were always high and driving slow. He even ran my credit even though I told him I was wasn’t taking a loan. He said it was to prove my identity and that it wouldn’t affect my credit score. It did. The finance person I spoke with bullied me. I think his name was Abdul. He was visibly upset when I pointed out that the car was not bought out of its lease by the first owner. The carfax clearly says it was an auction. He began to get agitated after being corrected. And further angered when I asked him if his claim that 100% of customers buy the extended warranty was true. He claimed the company was losing money by selling me the car so cheap and that I needed to sign the paper right away. He attempted to pressure me to sign paperwork without reading it and make charges that I had not previously discussed. When I needed to go to the bank, he demanded I sign before I leave. Then when I said I wanted more time to read the paper work, he had Quincy drive me to the bank. I spoke to a woman at the front desk before I went to the bank because I was concerned the finance guy was having a mental health crisis. She said he often gets complaints. I was so disturbed speaking with the finance guy that I kept excusing myself to go to the bathroom to take a break. He was absurdly unprofessional that I didn’t know how to engage. When I came out of the bathroom, the manager told me the finance guy didn’t want to deal with me anymore and that they didn’t want to sell me the car. I expressed some of my concerns and had just went to get a cashiers check so they placed me with a different finance person who appeared to be trying to be extra friendly. Told me Abdul is terrible and he wish he could tell me more. Some sort of anti theft engraving was added and I was charged for it even though I explicitly said I didn’t need anti theft mechanisms. The car was detailed and the man detailing it assured me he removed the scratches with some compound and the smoke smell was gone. Both of these returned a week later—the car stinks of smoke and the scratches returned after it was washed. I live nearby and I’m really embarrassed that a business like this exists in my city. I considered not complaining but after talking to my colleagues about it, I really think you all should know. I’m still upset and feeling really down by it all these months later and feel swindled. Hoping that every time I get in the car I am not reminded of this joke of a business More

by Jen Verified Customer Verified Customer

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AVOID THIS DEALERSHIP very reuse management and very rude staff. Drove 3 hours to purchase a car for $50k and they didn’t even offer $1 discount finance department is even worst than sales department had to staff. Drove 3 hours to purchase a car for $50k and they didn’t even offer $1 discount finance department is even worst than sales department had to wait 3 hours for finance manager even tho they were just walking around doing nothing. More

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Quincy Green and JD Dixon were great. Quincy helped point out the plusses and minuses of the car. JD made the signing of the contract papers and warrantee painless. Overall it was a good Quincy helped point out the plusses and minuses of the car. JD made the signing of the contract papers and warrantee painless. Overall it was a good experience. More

by CSU.CEK Verified Customer Verified Customer

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Sales person and finance -Scam artists. I’d never go back there for anything. Sales person failed to fully introduce me to car features including important safety features. They use custome I’d never go back there for anything. Sales person failed to fully introduce me to car features including important safety features. They use customers, lie, and generate total distrust. Worst car buying experience of my life. More

by Jayne McDonald Verified Customer Verified Customer

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The people are very kind and have a good since of humor. Was very willing to help. Would recommend to anyone. Was very willing to help. Would recommend to anyone. More

by Tamika83 Verified Customer Verified Customer

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Sales person had limited knowledge. They were very pushy on optionally aftermarket buy ups and their maintenance package. They didn’t provide a good explanation to only having one vehic They were very pushy on optionally aftermarket buy ups and their maintenance package. They didn’t provide a good explanation to only having one vehicle key upfront. They fumbled the certified pre owned paperwork and didn’t follow the written CPO process. Overall not a great experience for a used car. I do not want to go back. More

by kylenathanross Verified Customer Verified Customer

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Great family atmosphere. Nice to talk to salesman and they present deal to owner directly. Nice to talk to salesman and they present deal to owner directly. More

by BBQ Lover Verified Customer Verified Customer

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I’ve never done business with unprofessional, no correct information on any update, or any calls on my cars repair. I can’t believe Duke in your service department still has a Job. Everyone at the dealershi information on any update, or any calls on my cars repair. I can’t believe Duke in your service department still has a Job. Everyone at the dealership said this guy is no good. This is what the sales, manager of service, lady that works the phone’s . She says good luck leaving him a message, he never calls back a customer. She goes on to say “ Who do you think customers are complaining about “ him . I couldn’t even get Duke to make sure the car was charged before I drive down to pick it up . I have a Tesla app that keeps me updated from if the window or door are open , or how many miles left on the car. Duke left the car the first time with only 15 miles to drive home . I almost didn’t make it home . He tells me the shop has no charge adapter to plug in for Tesla . He said for me to buy an adapter, and bring one over to the shop . He told me this would help him out. Since when doesn’t a dealership make customers pay for tools u you o More

by Bsambot Verified Customer Verified Customer

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Quincy was great to work with. He worked very efficiently and was able to get the price that I wanted. He even brought me an ice cold cup of water without me asking for it as it wa He worked very efficiently and was able to get the price that I wanted. He even brought me an ice cold cup of water without me asking for it as it was a sunny day. More

by SATCHELL CASEY Verified Customer Verified Customer

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Very flakey, I spoke with a salesman by phone to prearrange a purchase, he wasn’t there when I got there and the arrangement collapsed. prearrange a purchase, he wasn’t there when I got there and the arrangement collapsed. More

by JDORR49 Verified Customer Verified Customer

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