Quin Rosenstein | Page 6

Buying a car Iman did a great job helping me buy my first car. He was very friendly and answered any question I had about buying a car. Quin Helped me with answers Iman did a great job helping me buy my first car. He was very friendly and answered any question I had about buying a car. Quin Helped me with answers on insurance and title of my new vehicle. I would strongly recommend Larry H Miller Toyota to my friends and family. More

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Good sales people, slow transaction We bought a used car from the dealership and had a great experience with our sales team (John Barfield). He was very diligent in answering all of my q We bought a used car from the dealership and had a great experience with our sales team (John Barfield). He was very diligent in answering all of my questions and making sure i knew everything i needed to know about the vehicle before i purchased it. To complicate matters, i was 1500 miles away so i really relied on his assistance. The finance manager (Quinn Rosenstein) was super helpful, and in more than one way was able to save me additional money on the purchase and warranty. The issue i had was this: it took 6 hours to complete the transaction. I found this to be very frustrating. We had pre-negotiated the price of the vehicle and arranged financing all before traveling the 1500 miles to get the vehicle. I do not understand why it took 6 hours to go from review of the vehicle to closing of the transaction. The car was sold and finance arranged before we arrived.. This should have been no more than a 1 hour, or 2 hour max deal. We spent copias amounts of time waiting for the "next phase", hours and hours between talking to sales rep (Alex as John was off when we arrived) to getting to finance department. We arrived at 11:30am and left just after 5:00PM and were only offered popcorn to eat while we waited. I would suggest bringing something to do while you wait. I strongly suggest that they revamp the process. . Very frustrating. More

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Lengthy process but seamless John Wayne was courteous, professional and friendly! His patience was appreciated. He answered all of our questions and made sure I had the opportunit John Wayne was courteous, professional and friendly! His patience was appreciated. He answered all of our questions and made sure I had the opportunity to change my mind! I would recommend him to anyone who is interested in buying a new car. More

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Excellent place and people. Got me in what I wanted for what I needed. Would return again and share my experience with family and friends. what I needed. Would return again and share my experience with family and friends. More

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Excellent service and no wasted time The staff was professional and they did not waste my time playing games. they were straight forward and they knew the product very well. That was the The staff was professional and they did not waste my time playing games. they were straight forward and they knew the product very well. That was the fastest deal I was ever involved with. More

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Good Job By Larry Miller Your sales representatives and document processer went out of their way to make our shopping experience pleasant and informative. I heartily recommend Your sales representatives and document processer went out of their way to make our shopping experience pleasant and informative. I heartily recommend your dealership for car buyers. More

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Ahmed was excellent and so kind! The great customer service I received made the car buying process quick and easy. Will go back to work with him again. service I received made the car buying process quick and easy. Will go back to work with him again. More

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Excellent I was in the market for a new vehicle. Rick Zamora and Quin Rosenstein took really great care of me. I will definitely refer friends to them. I was in the market for a new vehicle. Rick Zamora and Quin Rosenstein took really great care of me. I will definitely refer friends to them. More

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Larry Miller is the best! Always caring! This is my 3rd Toyota with Larry MIller and I am so grateful for their willingness to listen to what is important and not hard sell you. I work hard f This is my 3rd Toyota with Larry MIller and I am so grateful for their willingness to listen to what is important and not hard sell you. I work hard for my money and they respect that. The experience was quick and seamless!! Jason was perfect in every way in helping me find the perfect fit and so kind! Quin was so supportive and guiding me for my next steps!! I am so appreciative.... More

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Great and quick My sales manager was very nice and helpful He listened to everything that was important to me and answered efficiently. Helped me sync my phone since My sales manager was very nice and helpful He listened to everything that was important to me and answered efficiently. Helped me sync my phone since that stuff scares me ! Overall great job! More

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