Queen Hall
Queen Hall at Heritage Subaru Catonsville
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Queen Hall

F&I Manager

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Queen Hall

April 13, 2025

Dealership Rating
Employee Rating

Queen was very helpful in the purchase process. I will be very happy with her in the future. Highly recommended. More

by shepp838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2025

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 10, 2025

Dealership Rating
Employee Rating

The salesperson was great. The girl who demanded I purchase a warranty, Queen, was horribly mean and condescending. I really didn’t like looking at her pictures on her USB phot More

by Smith101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Moussa Sirleaf

Apr 21, 2025

Heritage Subaru Catonsville responded

Hi, we are so disappointed to learn of this situation you have described. Please contact our General Manager, Nate Hollis at nathan.hollis@mileone.com or 410.818.2229 so we can discuss the details of your visit, in hopes of restoring your confidence back in our dealership.

April 10, 2025

Dealership Rating
Employee Rating

I cannot express enough how grateful I am for Queen's help in finding the best coverage for me. From the very beginning, she was incredibly kind, patient, and genuinely cared about making sure I was take More

by M.adonys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moussa Sirleaf

Apr 14, 2025

Heritage Subaru Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2025

Dealership Rating
Employee Rating

Queen was so helpful and answered all my questions! I highly recommend her to anyone!! More

by Diamond Turner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Heritage Subaru Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 26, 2025

Dealership Rating
Employee Rating

Queen was fantastic to work with and helped me with everything I needed!!! and she a baddieee! More

by jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Heritage Subaru Catonsville responded

Hello Jennifer, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2025

Dealership Rating
Employee Rating

Everyone was friendly and efficient. They worked with me to find the perfect vehicle for me and my family. More

by taliano319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Condon

Mar 27, 2025

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2025

Dealership Rating
Employee Rating

Queen was awesome! Even though I paid cash for my car she helped me understand technology has changed over the years and I got some extra protection. More

by samuels.darnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 20, 2025

Dealership Rating
Employee Rating

I worked with Queen Hall in the finance department. She was so kind and transparent, i would highly recommend her to anyone looking to purchase a warranty. More

by hinkleyadrianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2025

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 20, 2025

Dealership Rating
Employee Rating

She made sure I was satisfied with my car. And answered all my questions about the car More

by benjaminchavis96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Withrow

Mar 21, 2025

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 20, 2025

Dealership Rating
Employee Rating

She answered all my questions and made sure I was satisfied and happy with my choice More

by benjaminchavis96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Cohen

Mar 21, 2025

Heritage Subaru Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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