Prinz Villar

Software upgrade was done quickly. Waiting area was comfortable and I could either read or watch tv Waiting area was comfortable and I could either read or watch tv More

by EILEENBERLIN Verified Customer Verified Customer

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Have trouble when I call getting someone to answer. My favorite guy in service was Donovan Hoyer. Wish you could entice him to come back. My favorite guy in service was Donovan Hoyer. Wish you could entice him to come back. More

by DSSS12 Verified Customer Verified Customer

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Beginning with John Weiss Toyota and now Victory Toyota we have always had the highest regard toward the dealership. From Prinz to Payman and everyone in between each and every one of the employees has be we have always had the highest regard toward the dealership. From Prinz to Payman and everyone in between each and every one of the employees has been excellent. More

by Lanayunker68 Verified Customer Verified Customer

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Service was great. Very thorough with my brake inspection. Overall 5 star rating car dealership Very thorough with my brake inspection. Overall 5 star rating car dealership More

by 2A2BO2T Verified Customer Verified Customer

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Difficult to schedule service. Made appointment and received a message that the Saturday I chose was pretty busy and asked if I could move it. When a follow up call was made due to Made appointment and received a message that the Saturday I chose was pretty busy and asked if I could move it. When a follow up call was made due to me not answering because I was at work, I was told that I was not on the schedule for saturday More

by ludorock07 Verified Customer Verified Customer

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Service was great. I took off one star because the service coordinator promised me a loaner, but when I arrived, there was no loaner on my record. They did give me a ri I took off one star because the service coordinator promised me a loaner, but when I arrived, there was no loaner on my record. They did give me a ride home, but that’s not what I was planning for. More

by Ben_in_WG Verified Customer Verified Customer

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It was perfect. Right on time. Did regular service plus recall inspection. Inspection video was also cool. Right on time. Did regular service plus recall inspection. Inspection video was also cool. More

by RICKSCHUTT Verified Customer Verified Customer

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Faster than a n before No Have a great day see you next time Goodbye time Goodbye More

by KENNUGENT Verified Customer Verified Customer

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Typical used car experience with dealership trying tricks to make the most money. They wanted to say our trade-in was worth less due to a ding on an after market truck bed cover - pleeease! Vehicle was not to make the most money. They wanted to say our trade-in was worth less due to a ding on an after market truck bed cover - pleeease! Vehicle was not cleaned well before pickup and we had to bring it back to get items repaired, which was a process to get scheduled (three phone calls). The layout of the dealership is horrible. They need a second exit if they are going to have the repair shop located where it is. Lots of chaos dropping vehicle off for the repair. Overall, not impressed with dealership experience. More

by NAVMARTM Verified Customer Verified Customer

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First they tried to charge me for a service without reviewing my account and the package I have. Second they then held my truck for close to 5 hours to do a recall and all of a sudden they didn’t have reviewing my account and the package I have. Second they then held my truck for close to 5 hours to do a recall and all of a sudden they didn’t have the part needed so now I am expected to have to reschedule another appointment. Terrible experience. More

by EDDIE.LARA44 Verified Customer Verified Customer

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