Prince Jones

Overall I’m happy with the quality of service I receive at Ziegler. This particular visit I waited at the dealership during my service. I was told that the services that I requested be performed, as wel at Ziegler. This particular visit I waited at the dealership during my service. I was told that the services that I requested be performed, as well as the scheduled maintenance that the service department rep indicated were due on my car would take 1 1/2 to 2 hours to complete. I waited over 3 hours and 15 minutes. I was also informed by the service department rep after my car was complete, that they would take off an additional $50 for having added the additional services that I agreed to. I checked out, and when I got home I looked at my bill. There was no additional $50 taken off. Guess that’s on me to add it all up when I’m doing the checkout to verify what they tell me is actually being given. For those 2 reasons, this particular appointment doesn’t receive the ratings that I would typically give Ziegler. More

by JRFARRJR Verified Customer Verified Customer

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Prince is always excellent and helpful. He cares about his customers. Five star service. He is great! He cares about his customers. Five star service. He is great! More

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I've had a tough financial experience after buying my car from this dealership however, Prince and the rest of the staff are typically very nice. I wish things would have worked differently, but 10 out of 10 from this dealership however, Prince and the rest of the staff are typically very nice. I wish things would have worked differently, but 10 out of 10 service from Prince. More

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I was treated in a professional manner job was done well love my vehicle All the sales people are courteous love my vehicle All the sales people are courteous More

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I have bought at least 8 cars from Gentile Honda to Zeigler Honda over 🐄e years - that is self explanatory! I will continue to buy and get superior service from Ziegler Honda and 🐄their excellent se Zeigler Honda over 🐄e years - that is self explanatory! I will continue to buy and get superior service from Ziegler Honda and 🐄their excellent service representatives! 💕 More

by RJ Verified Customer Verified Customer

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Zach was caring and attentive. My vehicle, is working a lot better and I am going to keep the SUV. But, my vehicle was not washed. Maybe the car washer is still down. My vehicle, is working a lot better and I am going to keep the SUV. But, my vehicle was not washed. Maybe the car washer is still down. More

by patzburbach Verified Customer Verified Customer

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I purchased my Honda CRV from Zeigler Honda ( previous Honda of Racine). I choose to take my CRV to the dealer for regular maintenance. Zeigler Honda has always been professional, knowledgable and reliab Honda of Racine). I choose to take my CRV to the dealer for regular maintenance. Zeigler Honda has always been professional, knowledgable and reliable. Prince has helped me two times. He even remembered my name. If there is a coupon/discount available they will give it to you. I also had the opportunity to work with John the service manager. He assisted me with some concerns I had regarding my CRV. I requested that someone ride with me so they could hear the noise my CRV was making. One of the technicians rode with me. He was very polite, knowledgable and responsible. More

by BOOPERS051 Verified Customer Verified Customer

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I recommend them, they have helped me 100% in all aspects, they are the best, I thank them very much. aspects, they are the best, I thank them very much. More

by Steven Torres Verified Customer Verified Customer

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I went for an oil change. I found out that they broke my glove box. I went back to get it fixed and I was lied to that it was fixed and then when I questioned Prince, he told I found out that they broke my glove box. I went back to get it fixed and I was lied to that it was fixed and then when I questioned Prince, he told me what do you want me to do about it. I had to talk to the manager, Brian and get things squared away and get my glove box fixed. I did not appreciate being lied to or having me come out for an appointment and the parts were not there so that's why I say my experience was fair. More

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My experience of the dealership is that it is clean and well run and the staff are kind, professional, and responsive well run and the staff are kind, professional, and responsive More

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