Prince Jones
Prince Jones at Zeigler Honda of Racine

Prince Jones

Service Advisor

Zeigler Honda of Racine

1701 SE Frontage Rd
Mount Pleasant, WI 53177

4.6
278 Reviews
4.6

278 Reviews

Write a Review

278 Reviews of Prince Jones

January 19, 2025

Dealership Rating
Employee Rating

Been a customer since 2019 thanks to Johnny. I have always had a great experience and received excellent service from Johnny and everyone that I have interacted with! More

by BITW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Zeigler Honda of Racine responded

We truly value your loyalty and it's great to hear that our team has consistently provided you with excellent service. Thank you for being a part of the Zeigler Honda of Racine community.

January 06, 2025

Dealership Rating
Employee Rating

Great and prompt service…. very professional and friendly. Would not use anyone else! Will be back! More

by Erin.ludmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Zeigler Honda of Racine responded

Zeigler Honda of Racine appreciates your kind words about our service. Our team really enjoys assisting valued customers like yourself with their needs!

January 04, 2025

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Employee Rating

Very quick, knowledgeable and friendly service. The prices are also fair. You know the problem will be fixed right the first time. Very reliable. More

by SHELBYPATEMAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zack Whittaker

Jan 05, 2025

Zeigler Honda of Racine responded

We're pleased to hear you found our service at Zeigler Honda of Racine reliable and fair. Thank you for sharing your experience.

January 04, 2025

Dealership Rating
Employee Rating

Prince was able to give us a completed quote and answer all of our questions. He was really patient and go through everything we wanted and needed to repair and purchase for our vehicle. Thank you prince. More

by BIADASZ_00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Oates

Jan 05, 2025

Zeigler Honda of Racine responded

Zeigler Honda of Racine appreciates your feedback. We’re glad you had a positive experience with our team’s help.

January 04, 2025

Dealership Rating
Employee Rating

Tries to sell stuff you don't need. And last tiime took major shortcuts..Bad More

by MSTEINPO
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 05, 2025

Zeigler Honda of Racine responded

Hello, We take our customer feedback very seriously. I would like the opportunity to learn more about your recent experience with our Service Department. Can you please contact me at your earliest convenience? Thank you, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

January 04, 2025

Dealership Rating
Employee Rating

Friendly, cooperative and courteous place. But for the last three years their work is very unsatisfactory and unreliable. They are charging for unrelated issues and still not fixing the main p More

by Jagjit Virdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Whittaker, Tim Cameron

Jan 05, 2025

Zeigler Honda of Racine responded

Hello, We truly value your feedback here. It's great to learn that you find our staff to be friendly, cooperative, and courteous. However, I would like the chance to speak with you about your recent experience with our Service Team regarding the recurring matter of your vehicle. It would be greatly appreciated if you would kindly contact me directly at a time that is convenient for you. Thank you, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

January 03, 2025

Dealership Rating
Employee Rating

I’ve always had good service here until this last time. I’d hesitate to send people now for service. On hold multiple times for more than 8 minutes. Directions were not followed as far as who to call on th More

by JPFEFFER63
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zack Whittaker

Jan 04, 2025

Zeigler Honda of Racine responded

Hello, We are grateful for your review. Our top priority is delivering 100% satisfaction and I would appreciate the chance to speak with you about the level of communication and customer care that you received from our Service Team during your recent visit with us. Please contact me at your convenience so that I can be of further assistance. Best regards, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

January 02, 2025

Dealership Rating
Employee Rating

I always feel welcome and I am treated with respect here. The waiting area is comfortable and clean. More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Zeigler Honda of Racine responded

Zeigler Honda of Racine appreciates your kind review. We're glad you enjoy the comfortable waiting area and respectful service from our team.

January 01, 2025

Dealership Rating
Employee Rating

The staff is professional, accommodating and friendly. There are some overnights that shouldn't be missed but they atone. They do their very best to make us satisfied. We enjoy using their services. I wou More

by paulsonn
Recommend Dealer
Yes

Other Employees Tagged: Chuck Oates , Venecia

Jan 02, 2025

Zeigler Honda of Racine responded

Zeigler Honda of Racine is glad to hear about your satisfaction. It’s great that our team has made such a positive impression. Thank you for choosing us regularly!

December 28, 2024

Dealership Rating
Employee Rating

We have never had any issues at Zeigler Honda until yesterday. We brought our Pilot in for an oil change and it was forgotten about. After waiting for two hours, we inquired about the vehicle and it wa More

by EDDIEERINGSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Zeigler Honda of Racine responded

Hello, We truly value your feedback here. It's pleasing to learn that our team offered a complimentary oil change. However, I would like the chance to speak with you about your recent experience with our Service Department regarding the subsequent wait time that you encountered. If you would kindly contact me directly at a time that works best for you it would be greatly appreciated. Thank you, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

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