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Very good customer care , work carried out very satisfactory , everything kept very clean, everybody very helpful satisfactory , everything kept very clean, everybody very helpful More

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Duval Ford offered teachers a free mobile oil change. It was easy to book and they came to my work and took care of everything. It was easy and worked out great with my schedule! It was easy to book and they came to my work and took care of everything. It was easy and worked out great with my schedule! More

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Making the purchase for my Audi A5 Sportback over the phone was very convenient for me with having the car delivered within 24 hours of my purchase. The salesman and finance manager provided first class phone was very convenient for me with having the car delivered within 24 hours of my purchase. The salesman and finance manager provided first class customer service. I'm so grateful and very appreciative for their kindness. More

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It was above my expectations. I thought I was just getting an oil change. But hey washed my car vacuumed and did a diagnosis. This was beyond amazing to me! I thought I was just getting an oil change. But hey washed my car vacuumed and did a diagnosis. This was beyond amazing to me! More

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Being a newbie in purchasing, they were very helpful and informative. Helped me very much throughout the whole process. Highly recommended informative. Helped me very much throughout the whole process. Highly recommended More

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Amazing service department. They treated me like family. I even Got invited to eat lunch on Saturday with them. They treated me like family. I even Got invited to eat lunch on Saturday with them. More

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My wife and I drove 600 miles to make a vehicle purchase at this dealership and would do it again. I am 65 years old and have bought numerous vehicles across the United States and Duval Ford in Jacksonville at this dealership and would do it again. I am 65 years old and have bought numerous vehicles across the United States and Duval Ford in Jacksonville, FL. has been the best dealership by far that I have had the pleasure of doing business with. A special shout out to Sales Consultant Nick, Sales Manager Rafael Delgado and Finance Manager Lionel Mann, along with the entire staff of Duval Ford who went above and beyond to make this transaction happen. We would highly recommend this dealership to anyone and everyone. More

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This is by far the best dealership with exceptional customer service. The team in the service department goes above and beyond. customer service. The team in the service department goes above and beyond. More

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Contacted Duval because I bought an Explorer from them years ago. I had 3 different people who sent me a text, an email, and called me for a vehicle they advertised but didn’t have. Then when I told them years ago. I had 3 different people who sent me a text, an email, and called me for a vehicle they advertised but didn’t have. Then when I told them I was interested in a Maverick—nothing, since they don’t have any which I had to find out through the internet. At least follow up and say “no Mavs, but come on down and maybe we’ll have something you’ll like”. And I would have gone. But they didn’t and I didn’t. Bozard, on the other hand, did exactly that. If I buy a Ford, it will be from Bozard. More

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Sent false advertising on the vehicle and wasted time to go there and will never go back go there and will never go back More

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