Preston Negron

Another excellent job by Zach Gentile and the service team at City Kia! Thank you for the professionalism and level of customer service. Thank you! team at City Kia! Thank you for the professionalism and level of customer service. Thank you! More

by DEETROITBB Verified Customer Verified Customer

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2 days for s simple oil change. Persistent problem with check engine light since the first week, no documented visits because of the problem, and now don't provide warranty. Persistent problem with check engine light since the first week, no documented visits because of the problem, and now don't provide warranty. More

by pedro19 Verified Customer Verified Customer

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Back service ,Lemon car that was not worth trading in the new car have problem with transmissions. I took it to the dealer to fix it. They hold it up for a month, giving me a loaner from the loaner when I ge new car have problem with transmissions. I took it to the dealer to fix it. They hold it up for a month, giving me a loaner from the loaner when I get back the loaner I say I’m not gonna use the loan no more they gave me a rental car after the loaner car you guys called me that my car was fixed happens the next day. My car was fixed after having the car for almost a month. the car is still giving us problems new one. I think you guys are doing false advertising and getting people hook with the Kia cars that are not worth it and not resolving the problem. More

by ROSROM123 Verified Customer Verified Customer

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Good people work on time and take care of customers. The car is clearly. I recommend The car is clearly. I recommend More

by Elpanny Verified Customer Verified Customer

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This was my first service with my 2025 Sorento an ad always Anthony George was excellent the service department had me in and out while keeping me in my scheduled appointment my vehicle was cleaner then always Anthony George was excellent the service department had me in and out while keeping me in my scheduled appointment my vehicle was cleaner then when I brought it in I was kept informed of what was going on while I waited next is my wife’s vehicle to be serviced and I know everything will go as smoothly as mine went city Kia is the best!! More

by Robbssmith48 Verified Customer Verified Customer

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this is the second time i’ve used the service department, and where yes, i like that kia has many things to offer their customers, i don’t feel like its the best and where yes, i like that kia has many things to offer their customers, i don’t feel like its the best More

by kcampbell0633 Verified Customer Verified Customer

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Unprofessional, unknowledgeable, combative, condescending. These words pretty much sums up the service manager of city Kia. condescending. These words pretty much sums up the service manager of city Kia. More

by RPNOVA Verified Customer Verified Customer

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Three hours for an oil change is ridiculous, not to mention poor customer service, especially when you have an appointment. Appointments should be scheduled for the time the work will begin. I hav mention poor customer service, especially when you have an appointment. Appointments should be scheduled for the time the work will begin. I have had a less than satisfactory experience with all my service "appointments" at City Kia. Because of this, I will not be back. More

by dcshealy Verified Customer Verified Customer

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I had gone to get the car issue resolved they just checked the car issue and try to rob me with charging more money on parts and labour which I did not like it, paid 219 $ and got nothing fixed and it checked the car issue and try to rob me with charging more money on parts and labour which I did not like it, paid 219 $ and got nothing fixed and it is not value for money and I do not suggest to other More

by akshaIsnsbr Verified Customer Verified Customer

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Prompt, courteous, went above and beyond to make sure my car received all the attention it needed. Amazing. car received all the attention it needed. Amazing. More

by Murphy7103 Verified Customer Verified Customer

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