Preston Hedge
Preston Hedge at Southern Team Nissan of New River Valley
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Preston Hedge

Service Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.9
334 Reviews
4.9

334 Reviews

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334 Reviews of Preston Hedge

November 21, 2024

Dealership Rating
Employee Rating

Mike is always pleasant, courteous and helpful. He makes scheduling smooth and timely. He always calls if additional work is required with pricing details. More

by PBSWAIN
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

November 20, 2024

Dealership Rating
Employee Rating

As always the service was excellent and Kayla was knowledgeable about what I needed to have done. Very polite and professional. More

by JPSJ1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 19, 2024

Dealership Rating
Employee Rating

Great experience. Keith Thompson was very helpful! Finance dept was very friendly and we completed the transaction in a timely manner. More

by CHARLENEVIERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy, Kevin Thompson

November 19, 2024

Dealership Rating
Employee Rating

Friendly, knowledgeable staff and mechanics. Clean and comfortable waiting area. Also, the service areas are very clean. More

by BONNIE.WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2024

Dealership Rating
Employee Rating

Extremely competent. Friendly. Accommodating. Professional. Good location. Clean facility. Nice waiting area. Great customer service. More

by BILLT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

November 17, 2024

Dealership Rating
Employee Rating

Service team was courteous and my oil change was done in a timely manner. Bathroom and waiting area were clean and neat. More

by timcgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brusseau

November 17, 2024

Dealership Rating
Employee Rating

Everyone has always been professional, honest, and friendly. They have not only taken great care of me but my family too! More

by jmastr000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy, Misha Andrews, Brandon Brusseau , Casey Jones

November 16, 2024

Dealership Rating
Employee Rating

I bought my car from this dealership mainly because I was not harassed nor pressured while test driving other car. I hate being pushed by salesman. The service department employees Preston and Kayla was grea More

by CASTOR.MERESA DARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert , Mechanic, Josh

November 16, 2024

Dealership Rating
Employee Rating

I like the service, but the price went up $30 dollars from the last time. More

by ANDREAHAMMOND2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

November 16, 2024

Dealership Rating
Employee Rating

Service department will try to gouge you! Wanted $1500 to do 3 part changes that will cost me $400 and 3.5 hours of time. More

by MOYE.GCSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Handy

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