Porter Good
Porter Good at Leith Honda

Porter Good | Page 2

Sales Consultant

Leith Honda

3940 Capital Hills Dr
Raleigh, NC 27616

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13 Reviews

I've been in sales most of my life, and if you're looking for the person with the most knowledge on Honda's, you have the right person. Big fan of East Carolina U (class on 1990). Dodgers, NY Giants, NJ Devils. I've been in Raleigh since 1994, grew up on the Jersey Shore.

Dealership Experience

11 yrs, 4 mos

Industry Experience

15 yrs, 7 mos

Languages Spoken

English English

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13 Reviews

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13 Reviews of Porter Good

January 18, 2017

Dealership Rating
Employee Rating

They really helped me to understand the Honda design philoso I had always had an eye for the Honda line, but when Porter Good began to show my why Honda design was really upscale from many other manufacturers. I More

by David C.
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Alexander

July 20, 2015

Dealership Rating

Annoyed to help me I've driven nothing but Hondas for over 20 years. It's been ten years since I last bought one and they've changed quite a bit. I went by Leith with tw More

by vtbuster
Customer Service
Friendliness
Recommend Dealer
No
Jul 23, 2015

Leith Honda responded

Thank you for taking the time to tell us about your experience, although it is certainly disappointing to read. I would like to extend our sincerest apologies that you were treated the way you were. A customer should never be expected to know the exact car they are looking for when they walk in the door. That is what a physical dealership is for - to show you options, let you see colors in person, test drive, etc. And if a test drive of two different (or 5 different) models is how you would like to make your decision, then by all means, you should have gladly been granted your request. The sales manager has already spoken to Porter about this review, but we would like to gather a little more information in order to properly address the concern with him. Would you please reply with your name and the approximate date of your visit? Thank you, Shelly Ryan

Jul 30, 2015

Leith Honda responded

Thank you, Mr. Northup. The sales manager that has been discussing this situation with Porter would like to speak to you tomorrow when you come in for your Service appointment. His name is Frank Malfara. He may still be in our morning meeting when you arrive at 9:30, but if you could just come see our receptionist, Kim, she will page him to let him know you are here.

Jul 23, 2015

vtbuster responded

Scott Northrup 7/18/15 around 2pm 919-789-1512 I'll be in for a service appointment on 8/1/15 at 9:30am If you'd like to speak face to face.

Aug 03, 2015

vtbuster responded

It was good to talk to Frank, he seemed like a nice guy and was apologetic. It sounds like I'm not the first customer to be disappointed by Porter.

March 17, 2015

Dealership Rating

New Car I visited Leith Honda in search for a gently used car. I had already searched their website to narrow my options and landed on a 2012 certified used H More

by mbs2606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2015

Leith Honda responded

Thank you so much for such a thorough review of your recent experience with Porter! We appreciate you taking the time to share your feedback and are happy that you enjoyed the experience, with the exception of the wait times. For that, we apologize, but trust that Porter did everything he could to get your process completed as quickly as he could.

2

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