Pietro Messina

It’s very clean. The service writers are very knowledgeable and always willing to explain and answer any questions you have. The service writers are very knowledgeable and always willing to explain and answer any questions you have. More

by hgpanda33 Verified Customer Verified Customer

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Bought my truck in April and brought it back in May to install a GMC tonneau cover. I made an appointment for 8:00AM which they informed me the job could be as quick as 30 minutes, max of 90 minutes. Up install a GMC tonneau cover. I made an appointment for 8:00AM which they informed me the job could be as quick as 30 minutes, max of 90 minutes. Upon arrival I was informed that they were having a meeting so they would not start on the truck until 8:30 so maybe I would like a ride home and come back later to pick up the truck. I should preface that this is my work truck and I need my truck so around 10:45 I called and asked if it was finished, they said they would check and call me back. Which they never did. After waiting 30 minutes I headed to the dealer because I figured it must be done by now. Which I should mention I live in Holland which is a 30 minute drive. I got there and they didn’t even know where the truck was and had not started on it yet, so why did I make an appointment?? Needless to say I was not going to wait around. Went back home and waited…finally received a call around 1:00 that I could come in and pick up my truck…no apology no nothing…sorry that’s just poor customer service More

by vvoetberg Verified Customer Verified Customer

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Thank you. fof an excellent buying experience. Your tea. Took great care of us. Great job. fof an excellent buying experience. Your tea. Took great care of us. Great job. More

by edcmalloy Verified Customer Verified Customer

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The customer service representative was fantastic to work with. She was very knowledgeable and her communication was prompt and clear. with. She was very knowledgeable and her communication was prompt and clear. More

by gdavis.integrityservices Verified Customer Verified Customer

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This deal was made from way across the us. Sam and Devon made this transaction very comfortable from never seeing the truck. And they are very fair on the trade in process! Sam and Devon made this transaction very comfortable from never seeing the truck. And they are very fair on the trade in process! More

by trascheradjuster Verified Customer Verified Customer

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I had a very respectful service person ,they took care of my problems and all this in a short amount of time. I would highly recommend this to anyone who wants things done right the first time. my problems and all this in a short amount of time. I would highly recommend this to anyone who wants things done right the first time. More

by Jerry Verified Customer Verified Customer

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Very friendly professional and no surprises. Parts came in when they said they would. Happy Parts came in when they said they would. Happy More

by Tim.pomeroy Verified Customer Verified Customer

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Staff is very professional and courteous. I was kept informed of the progress. No problems. I would recommend Baker service to anyone. I was kept informed of the progress. No problems. I would recommend Baker service to anyone. More

by jackvberg Verified Customer Verified Customer

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Betten Baker comes through. Purchased a used TRD PRO from and team took care of me from sales, bodyshop to management. Gave me a 105k HUMMER loaner and delivered my truck pe Purchased a used TRD PRO from and team took care of me from sales, bodyshop to management. Gave me a 105k HUMMER loaner and delivered my truck perfect. Great team, thank you. More

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Had a great experience with the service team, very friendly and the service has very fast. friendly and the service has very fast. More

by toddarunyon Verified Customer Verified Customer

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