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Pietro Messina

Overview Reviews (395) Inventory (313)

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Pietro Messina

Sales Manager

Baker Buick GMC Hudsonville

3320 Highland Dr
Hudsonville, MI 49426

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4.5

395 Reviews

Overview Reviews (395) Inventory (313)

4.5

395 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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395 Reviews of Pietro Messina

September 12, 2025

Dealership Rating

Employee Rating

Great Service, Friendly staff and caring as well. I will be back for further service needs. I will be back for further service needs. More

by jmurphy1970

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brooke Wilde

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September 12, 2025

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Employee Rating

They are precise and honest. Detail oriented, they made sure the job was done correctly. Detail oriented, they made sure the job was done correctly. More

by thompsonkellie67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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September 11, 2025

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Actually we went dealership on 28th and Ivanrest and the service was great, very friendly and greeted us as soon as we walked in service was great, very friendly and greeted us as soon as we walked in More

by DBFITZGERALD1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Service mgr in service

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September 09, 2025

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Employee Rating

Great customer care, quick turn around and prompt response, Bri is worth every penny spent response, Bri is worth every penny spent More

by JASOND7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brooke Wilde , Brianna Nichols

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Sep 11, 2025 -

Baker Buick GMC Hudsonville responded

Hi Jason! Thank you so much for the five star review! We are so elated to hear that you had such a great experience with us and that Bri helped to make that experience even better! We greatly appreciate you trusting us with your business and we hope to see you again in the future for any vehicle needs!

September 09, 2025

Dealership Rating

Employee Rating

Dealership overcharge me. My CC was able to correct the over charge. Hard to get ahold of a person at the dealer. My CC was able to correct the over charge. Hard to get ahold of a person at the dealer. More

by Matt

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brooke Wilde

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Sep 11, 2025 -

Baker Buick GMC Hudsonville responded

Thank you for bringing this to our attention. We apologize for the inconvenience. If you would like to speak to someone further on this issue, please feel free to reach out!

September 08, 2025

Dealership Rating

Employee Rating

Promised reimbursement of 75 for not switching old plate instead issued new plate. Repair was completed but missed some minor details. Did not update after oil change. Drilled out license plate hole neglec instead issued new plate. Repair was completed but missed some minor details. Did not update after oil change. Drilled out license plate hole neglected to put new bolt in. More

by kevinscamera

Verified Customer

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Recommend Dealer

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Sep 11, 2025 -

Baker Buick GMC Hudsonville responded

Thank you for bringing this to our attention. We apologize the inconvenience. We would be happy to connect you with someone who can better help the situation. Feel free to reach out.

September 06, 2025

Dealership Rating

Employee Rating

Great service and friendly staff but was miss quoted by a new staff member so that is a negative new staff member so that is a negative More

by BARBARB.J.PIERSON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brooke Wilde

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Sep 08, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We appreciate you trusting us with your business! We apologize for the inconvenience but we hope to see you again in the future for a chance to make up for it!

September 06, 2025

Dealership Rating

Employee Rating

First class service center with first class employees. Dealership overall is one of the nicest I have ever seen. Dealership overall is one of the nicest I have ever seen. More

by bigjdorst

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brooke Wilde

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Sep 08, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are beyond thrilled to hear that you had such a wonderful experience with us and that you enjoyed being at our dealership! We appreciate you trusting us with your business and we hope to see you again in the future!

September 05, 2025

Dealership Rating

Employee Rating

Friendly, strong communication, outstanding customer service, caring employees and quick turnaround on parts arriving and getting my car in for service service, caring employees and quick turnaround on parts arriving and getting my car in for service More

by MNMGIRL1961

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brooke Wilde , Sabrina

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Sep 08, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are so glad to know that you had such a great experience with us! We appreciate you trusting us with your business and we hope to see you again in the future!

September 01, 2025

Dealership Rating

Employee Rating

Easy to work with and understand,had no problem getting the family worked out and the delivery was fast and easy the family worked out and the delivery was fast and easy More

by Bills bluel@yahoo.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brooke Wilde

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Sep 02, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are so happy to hear that you had such a great experience with us! We greatly appreciate you trusting us with your business and we hope to see you again for any vehicle needs in the future!

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