Phillip Weisbly
Phillip Weisbly at Toyota of North Austin
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Phillip Weisbly

Service Advisor

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of Phillip Weisbly

February 05, 2025

Dealership Rating
Employee Rating

Excellent service! Always helpful ! I’m very grateful for the service department. Thank you so much for taking care of me. More

by ymartinez151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Ortiz

January 26, 2025

Dealership Rating
Employee Rating

Service center did a great job addressing my service needs. Great waiting area felt like I was in my home office. More

by jtarantolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2025

Dealership Rating
Employee Rating

Rude, disgusting, low life's are the service and parts guys. Never buying a Toyota for this reason. Jared greeted me with "yes?" And treatment got worse. Parts xxxx Carlos Rodriguez made me wait 10 min be More

by srona8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Martin Flores, Walter Ortiz , Jared.

Jan 26, 2025

Toyota of North Austin responded

We sincerely apologize for the experience you had during your visit. Your feedback is deeply concerning, as it does not align with the level of professionalism and respect we strive to provide to every customer. Please know that we take your concerns seriously and will review this matter internally to ensure we address the behavior you described. If you would like to share more details or discuss your experience further, please reach out to me directly. We value your feedback and the opportunity to learn and improve. Thank you for bringing this to our attention. Javier Tijerina, Parts Director jtijerina@toyotaofnorthaustin.com

January 03, 2025

Dealership Rating
Employee Rating

today I stop for service I’m very happy with what they done for me I don’t have to wait so long Thank You very much! More

by Bay Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2025

Toyota of North Austin responded

Hi Bay, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

December 16, 2024

Dealership Rating
Employee Rating

Today I had good honest effective service from Phillip. I will return and definitely will ask for him next time More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2024

Toyota of North Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Dealership Rating
Employee Rating

Mr Philip loves his job taking good care of the costumer but the lady with the hat that Uber me home had a really bad attitude, almost missed a turn and slammed her breaks and when I said thank you after dr More

by Davidnieves611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at jeaster@toyotaofnorthaustin.com when you have a chance. Thank you, and we look forward to hearing from you. Josie Easter Service Customer Relations jeaster@toyotaofnorthaustin.com

October 02, 2024

Dealership Rating
Employee Rating

Great place to get your car serviced. They set expectations well and notify you of any changes in status through texts More

by Moham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2024

Toyota of North Austin responded

Hi Moham, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

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Employee Rating

getting my oil change is something i usually struggle to get done due to my anxiety, but toyota made everything really fast and easy! definitely appreciated the great service. More

by jeanette o
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Toyota of North Austin responded

Hi Jeanette, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Toyota of North Austin

October 01, 2024

Dealership Rating
Employee Rating

One of the best advisers ever I have in Toyota. Very helpful and friendly. Thank you very much More

by Bulbul siddiqy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Toyota of North Austin responded

Hi Bulbul, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

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