Phillip Smith

I think Philip did great . But if I had one complaint. The store took forever. Finance department backed up . We got there 830-845 am and we didn’t get finished up until 400pm But if I had one complaint. The store took forever. Finance department backed up . We got there 830-845 am and we didn’t get finished up until 400pm . In full disclosure I did obtain my own finance but upon returning, we sat for what we felt was longer than we should have. Again, Philip was professional and friendly but it should not take a whole day to purchase a vehicle. Big store , busy place. Be prepared for a long visit. More

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Pleasant experience. Made buying the car without seeing it very simple. Would do business with them again Made buying the car without seeing it very simple. Would do business with them again More

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These people go above & beyond the call of duty in making sure that you are happy with your service. Not only the service department but paint and body shop also. The young lady over there is top notch. I ha sure that you are happy with your service. Not only the service department but paint and body shop also. The young lady over there is top notch. I have lived in Davidson county my whole life & it's awesome to see what started out as a small family business in the early 1980's has grown to become the best place to purchase a vehicle in North Carolina. Even though it's now a much larger business, the approach to customer service & customer satisfaction has not waived at all. I'm sure Jerry is smiling from ear to ear in HEAVEN! More

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I called back the day after the sale no one called me back. So I called back the next day spoke the Phillip about what happened to the floor mats and the cargo cover that should have been the car. Said h back. So I called back the next day spoke the Phillip about what happened to the floor mats and the cargo cover that should have been the car. Said he would check on it and let me know . Also sent photos of the front fender missing a clip. Have not heard back. More

by JRGB@rtmc.net Verified Customer Verified Customer

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Freely honest plenty choice car's to choice and color and different model super big lot and different model super big lot More

by IGNACIOJIMENEZ0218 Verified Customer Verified Customer

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sale went very well truck is great price is fair . not happy with service gave me time it would be ready tool two more hours . not happy with service gave me time it would be ready tool two more hours . More

by ADMILLER44 Verified Customer Verified Customer

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Very clean and friendly sales staff and sales manager were very helpful I look forward to doing more business with them were very helpful I look forward to doing more business with them More

by KELLYLEONARD02 Verified Customer Verified Customer

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The process took all day! I will not be back. You need to speed up the process and not leave people waiting forever. I will not be back. You need to speed up the process and not leave people waiting forever. More

by RICHFAMILY03 Verified Customer Verified Customer

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Good place if. Just expect to not get the car you went up there for. Went up there for a Kia that was cheaper and ended up spending about 8,000 more on something. B Just expect to not get the car you went up there for. Went up there for a Kia that was cheaper and ended up spending about 8,000 more on something. Been time and time again trying to get something I want and they always push me towards something else. People are great tho More

by JOSHUASIMKOFF Verified Customer Verified Customer

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