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Phillip Short
Phillip Short at Lexus Of Sarasota

Phillip Short | Page 2

Service Advisor - Lexus Master Certified

Lexus Of Sarasota

4883 Clark Road
Sarasota, FL 34233

Contact Me
5.0
18 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

36 yrs

Specialties & Trainings

TOYOTA MASTER DIAGNOSTIC TECHNICAIN

5.0

18 Reviews

Write a Review

18 Reviews of Phillip Short

May 31, 2023

Dealership Rating
Employee Rating

Phil was knowledgeable and very informative regarding the maintenance issues that are important to protecting my investments More

by rbowen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Rubendunst

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Jun 05, 2023

Lexus Of Sarasota responded

We’re thrilled that you were satisfied with your experiences at Lexus of Sarasota! Your feedback is greatly appreciated by our team. Thank you!

May 29, 2023

Dealership Rating
Employee Rating

Very well Service You get a loaner. You get informt what's happened and the estimated cost. More

by GHELL3
Service Communication
Recommend Dealer
Yes
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Jun 05, 2023

Lexus Of Sarasota responded

Thank you for taking the time to give us your feedback. We’re glad to hear that you enjoyed your experience with Lexus of Sarasota, and we hope to see you again soon!

May 28, 2023

Dealership Rating
Employee Rating

They were on time and all went great. Pleasant facility and staff. They explained all they did. More

by Jim
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Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2023

Lexus Of Sarasota responded

Jim, I am happy to hear you had a great visit to Lexus of Sarasota! Thank you for coming in.

May 25, 2023

Dealership Rating
Employee Rating

Great service friendly service everything is working well and repaired . Nothing more to say thanks More

by AMBROSE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Peters, Lisa Rubendunst, Kipp Kunz, Roberto Castrodad, Tanner Stempel, Joey Huynh , Tim Eldridge, Debbie Millis, Valentina Warren

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May 22, 2023

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Employee Rating

Had been waiting 4- years for recalled interior parts. One call to Kipp and I had them in a week. More

by tom.sifrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kipp Kunz, Roberto Castrodad , Debbie Millis

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May 27, 2023

Lexus Of Sarasota responded

I am so happy to hear Kipp helped get your situation resolved! Thank you for choosing Lexus of Sarasota!

May 22, 2023

Dealership Rating
Employee Rating

I live in NW Bradenton and Phil was kind enough to have my car delivered. This is one of the many reasons I keep coming back. More

by tom.sifrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kipp Kunz, Roberto Castrodad , Debbie Millis

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May 27, 2023

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota time and time again. We appreciate our loyal customers!

May 19, 2023

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Employee Rating

Scheduler was terrific. Very customer service oriented. Service was ok. I wish I had asked for the report to show the alignment before and after the service. The real proble More

by CCHIZIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucy

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May 25, 2023

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this valuable feedback. We appreciate our loyal customers, and it is disappointing to hear your recent visit was less than satisfactory. Our goal is to provide a seamless experience and we did not do that in this case. I appreciate you for pointing out these areas of improvement for us. Our team will make sure to address these issues, we hope that in future visits, we are able to better serve you. If there is anything I can do to assist the matter further, please reach out to me at Kmcallister@lexusofsarasota.com, thank you again! - Kelly McAllister, Guest Relations Coordinator at Lexus of Sarasota

May 17, 2023

Dealership Rating
Employee Rating

Great He was very personable and efficient at doing his job, I highly recommend him and look forward to him helping me in the future. More

by Jshovlin12
Recommend Dealer
Yes

Other Employees Tagged: Phillip Short

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May 25, 2023

Lexus Of Sarasota responded

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear Phillip hit the mark for you. Come back and see us soon.

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