Phillip Shakespeare
Phillip Shakespeare at Ginn Chrysler Jeep Dodge Ram
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Phillip Shakespeare

Manager

Ginn Chrysler Jeep Dodge Ram

2251 Access Rd
Covington, GA 30016

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Phillip Shakespeare

February 23, 2025

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Employee Rating

Great job Ginn , I sold that dodge six months ago, poor Joseph . Here’s your survey you didn’t get personally enough with your Customer just another day therefore this guy didn’t get an opportunity to say More

by gsgsulliva131
Service Price Transparency
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Service Communication
Recommend Dealer
No

February 21, 2025

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The staff at this dealership is extremely professional, courteous and friendly. I love the convenience of staying in my vehicle while being serviced...my dog, Lola, enjoys it as well. More

by cococartledge
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 22, 2025

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you and Lola enjoyed your experience at Ginn Chrysler Jeep Dodge Ram. Our team strives to provide a professional and convenient service for our customers. We look forward to welcoming you both back for your next visit! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 13, 2025

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Quality service and repair provided, as well as professional and courteous service along with making sure I am satisfied as a customer. More

by ledora12
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 13, 2025

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! We truly appreciate your recognition of the quality service and repair you received at Ginn Chrysler Jeep Dodge Ram. It's always our goal to ensure our customers are satisfied, and we're glad to hear that you felt well taken care of. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 13, 2025

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Shavon is the best! !!!!!!! She is the best!!!! Very helpful and honest. Go see her if you need a car. More

by MRICH69
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Shavon Roach

Feb 14, 2025

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Shavon at Ginn Chrysler Jeep Dodge Ram. She truly is dedicated to helping our customers find the right vehicle. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 28, 2025

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The service was exceptional! From the time I walked In , until I drove off on my vehicle. They listened to my needs and my wants. They provided me with a happy medium on them b More

by barbieb9564
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khadijha Florence , Deborah Heflin

Jan 29, 2025

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an exceptional experience at Ginn Chrysler Jeep Dodge Ram. It's our goal to listen to our customers and provide the best options to meet their needs. We truly appreciate your recommendation and look forward to serving you, your friends, and family in the future! Safe travels with your new vehicle! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 20, 2025

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It was a pleasure working with Joe as my salesperson when buying my new Jeep Wrangler! Joe worked meticulously to meet all my requirements for this purchase to happen. He listened attentively to my needs and More

by onefullcircle21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with Joe while purchasing your new Jeep Wrangler. We pride ourselves on listening to our customers' needs and ensuring a successful experience at Ginn Chrysler Jeep Dodge Ram. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 19, 2025

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Need to have better checks on work. They had me crank my truck after an oil change only to have someone yell from the passenger side wheel well to stop because the filter was not seated More

by dwsconcepts
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 23, 2025

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the oil change service. It's important to us that our customers have a smooth experience at Ginn Chrysler Jeep Dodge Ram. We will certainly address your concerns about our service checks to ensure this does not happen again. If you have further questions or need assistance, please feel free to reach out to me directly. We value your input and hope to serve you better in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 10, 2025

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Friendly and nice. Clean and orderly. Works with you to make buying the vehicle a good one. More

by alan44
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 12, 2025

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Ginn Chrysler Jeep Dodge Ram. Our team is dedicated to making the vehicle buying process enjoyable and seamless. We look forward to seeing you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 28, 2024

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Employee Rating

Service was excellent. Michael went the extra mile to help. The finance Lady was very good she put together a excellent package, where maintenence and warranty was taken c More

by ecantyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2024

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us at Ginn Chrysler Jeep Dodge Ram. It's great to know that Michael and our finance team met your needs and went above and beyond to ensure you were satisfied. We appreciate your feedback and hope to see you again soon for your next vehicle needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 28, 2024

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Employee Rating

My experience was excellent Everyone I dealt with was very polite and professional. Michael went the extra mile to make sure deal was good and I was satisfied with my choice. Vehicle was detailed and gas More

by ecantyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2024

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience at Ginn Chrysler Jeep Dodge Ram. It's great to know that Michael and our finance team were able to assist you in finding the perfect package for your needs. We appreciate your feedback and look forward to seeing you again in the future. Safe driving! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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