Prompt, courteous service with a detailed account of what
was done, and what needs to be done in the future.
was done, and what needs to be done in the future.
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by A_EDEN
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Subaru of Little Rock responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else.
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
The service experience was better this time than in
November,2024. Phil Rucker was very welcoming and did an excellent job communicating with us. Dealership was clean and busy.
November,2024. Phil Rucker was very welcoming and did an excellent job communicating with us. Dealership was clean and busy.
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by Windy4
Verified Customer
Verified Customer
Service Price Transparency
Fantastic dealership and staff.
We are very pleased with the service and professional experience that they provide.
We are very pleased with the service and professional experience that they provide.
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by michaelamckinney2005
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2025 -
Subaru of Little Rock responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
Very nice service team.
Waiting area was clean and conducive to working. Time required was less than expected
Waiting area was clean and conducive to working. Time required was less than expected
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by sjohnson68
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2025 -
Subaru of Little Rock responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else.
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
Love my dealership, Melanie, who sold me the car, the
service technicians. One thing that I have a problem with is the 3% surcharge on using a credit card. That is unfair. I chose Subaru because of the r
service technicians. One thing that I have a problem with is the 3% surcharge on using a credit card. That is unfair. I chose Subaru because of the reliance of the vehicle and have kept all the service on it. I feel like I am being punished for having to use a credit card. And 3% is really high anyway. So, that’s all I got to say about that.
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by mary
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2025 -
Subaru of Little Rock responded
Hi Mary:
Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
This dealership truly caters to the needs of its
customers! Onsite accommodations are over the top and service options couldn’t be easier or more friendly!
customers! Onsite accommodations are over the top and service options couldn’t be easier or more friendly!
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by DMAKRIDGE1794
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Subaru of Little Rock responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come!
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
Excellent customer service.
Listened to my concerns and returned my car in a timely manner.
Listened to my concerns and returned my car in a timely manner.
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by BONNIECARRILLO
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Subaru of Little Rock responded
Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon!
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
I was in and out before I knew it.
10/10 experience from start to finish
10/10 experience from start to finish
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by ct59
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2025 -
Subaru of Little Rock responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock!
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
I really appreciated the dealership making room for my
car in the service schedule as I brought it in without an appointment. They changed out the battery and I was on my way. Thanks to everyone there!
car in the service schedule as I brought it in without an appointment. They changed out the battery and I was on my way. Thanks to everyone there!
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by GSTRAKSHUS
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2025 -
Subaru of Little Rock responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come!
Service Reviews:
Gage Scott
Service Manager
501-503-5454
gscott@winrockautomotive.com
While expecting an invoice of around $300, based on
dealers inspection two weeks prior, I get a Text with bunch of “ADD TO CART” buttons totaling over $8,000.
I’ve always been told that, with proper
dealers inspection two weeks prior, I get a Text with bunch of “ADD TO CART” buttons totaling over $8,000.
I’ve always been told that, with proper maintenance and treatment, Subaru’s 3.6 engine can easily last to 200K miles. Now, I wonder how many tens of thousands of $ does it take to get to that finish line.
I was considering the purchase of a new Ascent for my retirement at the end of the year. Obviously that will not happen.
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by rog.hett
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
Subaru of Little Rock responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Landon Montgomery
General Manager
501-503-5454
lmontgomery@winrockautomotive.com
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