Phillip Pinkston

Frank Myers Auto Maxx responded

Thank you for bringing this to my attention. I’m truly sorry to read that you feel this way about your experience with us. That’s never the impression we want to leave with anyone. We work hard to treat every guest with respect and professionalism, and it concerns me anytime someone feels otherwise. I also want to say that I take comments involving my name very seriously. However, I don’t see a name or any specific details attached to this review, which makes it difficult for me to look into what may have happened. I would genuinely appreciate the opportunity to better understand your concerns and address them directly. Please reach out to me personally at 336-831-0656. If I’m unavailable when you call, leave a message and I will return it as soon as possible. I want to hear your side of the story and see if there’s a way to make this right. Respectfully, Tracy Myers Owner, Frank Myers Auto Maxx

Frank Myers Auto Maxx responded

Wow…thank you for taking the time to share this. It truly means more than you know, Keri. From service visits to community events, it’s folks like you who make what we do so rewarding. Our team pours their heart into creating a place that feels welcoming, honest, and helpful, and hearing that it shows means the world to us. We’re grateful for your trust, your support, and for being part of the Frank Myers Auto Maxx family. Always here for you — today and down the road.

Frank Myers Auto Maxx responded

Thank you so much for the kind words! Jess really does pour her heart into helping folks, and it means the world to us that you felt that care from her. We’re grateful you chose us, and we’re even more grateful to have you as part of the Frank Myers Auto Maxx family. Enjoy nicer, newer car. If you ever need anything down the road, you know where to find us

Frank Myers Auto Maxx responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience, and we couldn’t agree more—Jess truly rocks! 👊💯😊 We appreciate your support and for recommending us. If you ever need anything, we’re always here to help! 🚗💨

Frank Myers Auto Maxx responded

Thank you for your feedback, Haleyjs534! We’re thrilled to hear that you had an amazing experience with our team and felt respected and helped throughout the process. Providing excellent service is our top priority, and it's great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out. Enjoy your nicer, newer car. We appreciate you

Frank Myers Auto Maxx responded

Thank you, Debra. You were a lot of fun to work with and we're grateful. If we can be of assistance, please reach out. We'll be here for you.

Frank Myers Auto Maxx responded

Thanks for the awesome review, carriejacobs! We work hard to exceed expectations and we’re happy to hear we hit the mark for you. Come back and see us soon.