Phillip "Pikachu" Thap

Fantastic! Super easy to work with., friendly and respectful. This was the easiest and smoothest car purchase ever. After she’d had several other dealership encounters that were very negative, I went respectful. This was the easiest and smoothest car purchase ever. After she’d had several other dealership encounters that were very negative, I went with my elderly mother to Premier Nissan as “reinforcement,” expecting the same treatment. She had been corresponding with Junior about a pre owned Versa she was interested in. Junior showed us the car, we took it for a drive and decided to move forward. I told Junior that my mother was frustrated with her other experiences and wasn’t up to the offer/counter offer dance. She wanted to spend X amount of dollars total, she had Y number of dollars down and her credit score of this many points. She had an approved loan from her credit union at a very good APR, but we wanted to see if the finance department had anything better. I was ready to leave at the first sign of anything shady, like her experiences at the other dealerships. Junior took our terms to Phillip. The car was already priced under book value, so he couldn’t come down any lower. That was fine. He put the numbers together and under an hour, there was an agreement to buy the car for an amount so close to what she was willing to pay that we couldn’t pass it up. Since Premier works directly with her credit union, they took care of working with the credit union to finalize the loan. One less thing to worry about. When it was time to sign the paperwork, Phillip was the one to go over everything. He was awesome! Funny, friendly and he knows his stuff. No condescension, no wasted time and no attitude. From the time I drove my car onto the lot until my mom drove her Versa off the lot, we were there for under 2.5 hours. While we were chatting with Phillip, he told us about their recruiting of new sales team members in an effort to make their customers comfortable. It’s working. Junior is not at all what one imagines when hearing the term “car salesman.” He was courteous and respectful. He is highly professional. I’m so grateful to Junior and Phillip for making this such an easy purchase. Thank you!!!! More

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