Phillip McMillan

Took WAY, WAY too long to close the deal! Lots of waiting around for ??? to happen. Cash deal on an ordered truck with a trade-in should not be a 2.5 hour marathon. Phillip was very good but Lots of waiting around for ??? to happen. Cash deal on an ordered truck with a trade-in should not be a 2.5 hour marathon. Phillip was very good but we have no idea who Mackenzie is. More

by magnaculpa Verified Customer Verified Customer

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Nice and friendly staff from salesman to the owner and everyone in between will buy again in the future went above and beyond to help my car buying experience delightful everyone in between will buy again in the future went above and beyond to help my car buying experience delightful More

by garyray0407 Verified Customer Verified Customer

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I was in the market for a Mach E. Lenoir City was the only dealer within a 100 miles that had the model I was looking for. I completed an online form after hours and had a response ba Lenoir City was the only dealer within a 100 miles that had the model I was looking for. I completed an online form after hours and had a response back from a human in about an hour! They provided a video walkabout of the car I was interested in, and even completed some work the next day on the proposed purchase before I arrived (software update). When I arrived the car was front and center and my salesperson waiting to answer my questions and take it out for a drive. The salesperson was knowledgeable in the car and was able to easily talk me through the specifics. The car had one flaw in a rear seat door panel that the dealership immediately called in an upholstery guy to fix on the spot. Impressive. I decided to purchase. The sales manager is a really great guy who has served our country in the armed forces. Thank you. The price was below market value, so the trade value wasn’t great, but they worked with me. The finance guy made a valiant run at me with the extended warranty, but I declined. I drove off the lot a couple hours later. All in all, a great experience for Mach E shopper in southeast/east Tennessee. Good prices, low pressure. Recommended. Talk to Phillip! More

by tom@fowlerhome.net Verified Customer Verified Customer

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