Phill Erwin
Phill Erwin at Germain Mazda West

Phill Erwin

Finance Manager

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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4.8
12 Reviews
4.8

12 Reviews

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12 Reviews of Phill Erwin

June 29, 2025

Dealership Rating
Employee Rating

Jacob is a friendly, very likable person. Connor, Ashley and Phillip were very helpful. I appreciate d the clean bathroom. More

by THERESAVARANESE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2025

Germain Mazda West responded

We're delighted to hear that Jacob, Connor, Ashley, and Phillip made your visit a pleasant one at Germain Mazda West. It's great to know you appreciated our clean facilities too! Thanks for the feedback!

June 29, 2025

Dealership Rating
Employee Rating

Everyone here was friendly and made the car buying experience quick and painless. Very happy with my purchase. More

by DEZARAEPERRYMOND
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, Philip Ramirez

Jul 02, 2025

Germain Mazda West responded

We're delighted to hear that your car buying experience was smooth and enjoyable at Germain Mazda West! Thank you for choosing us, and we hope you're loving your new vehicle.

June 19, 2025

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Everyone was Helpful and willing to go the extra mile for me. Hats off to Jacob!! More

by DOUGCULP99
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 23, 2025

Germain Mazda West responded

Doug, it means so much to us to see your review! Thanks from Jacob and the team at Germain Mazda West.

June 10, 2025

Dealership Rating
Employee Rating

Loved everything- went smoothly. Had to wait a while for financial person but it went well! Was under the impression that I’d get Siris on radio for 6 month trial basis but it lit More

by COUNTRYSUE2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor O'Leary, Skyler Pollock

Jun 11, 2025

Germain Mazda West responded

Thank you for sharing your experience with Germain Mazda West! We're glad to hear that everything went smoothly, though we apologize for the wait and any confusion regarding the Sirius trial. Please reach out to us so we can assist in resolving this issue. Enjoy your new vehicle!

June 04, 2025

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Employee Rating

Smooth and fast transaction. The walkthrough of the car and features was very informative and concisely demonstrated More

by OSWALD.IVAN.CRUZ
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cameron Allen, John Bechtel

Jun 04, 2025

Germain Mazda West responded

We're delighted to hear that your experience at Germain Mazda West was smooth and informative! Our team is committed to providing clear demonstrations of our vehicles' features. Thank you for choosing us!

June 01, 2025

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Employee Rating

We had a snafu over my not wanting a gray or silver car and the salesman saying One he wrote up for me was and it wasn’t. Once we worked that out all went smoothly. More

by REVSAMHARNISH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Groninger , Eric Henry

Jun 04, 2025

Germain Mazda West responded

Thanks for your patience and understanding! We're glad to hear that everything was sorted out smoothly at Germain Mazda West. Enjoy your new ride!

May 28, 2025

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Employee Rating

Amazing service and fast and friendly service . Eric Henry was such a pleasure and Ashley More

by EMANNITHIGPEN12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli , Eric Henry

May 29, 2025

Germain Mazda West responded

Thank you for taking the time to review Germain Mazda West and Ashley! It really means a lot to hear that you're happy.

May 18, 2025

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I appreciate the attention to detail everyone seemed to be exhibiting and efficiency at every step. All my needs were met. A very smooth and positive experience! More

by kieferliz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skyler Pollock

May 19, 2025

Germain Mazda West responded

Liz, we're delighted to hear that your experience at Germain Mazda West was smooth and positive! Thank you for sharing your feedback with us.

May 18, 2025

Dealership Rating
Employee Rating

My husband and I had an amazing experience with Mazda Germain West and John Bechtel. We own a CX-5 so I knew what I wanted coming in. John was super helpful with getting the car I wanted at a great price More

by JORDANELAINEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, John Bechtel

May 19, 2025

Germain Mazda West responded

It's fantastic to hear that John and the Germain Mazda West team provided you with such a great experience! We appreciate your recommendation and look forward to seeing you again in the future. Enjoy your CX-5!

May 10, 2025

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Employee Rating

Everyone was very professional and helpful without being smothering. They didn't over-promise anything they couldn't deliver. More

by DWEDEMEYER57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli , Spencer Smith

May 12, 2025

Germain Mazda West responded

Thank you for sharing your experience with Germain Mazda West! We're glad to hear our team provided professional and helpful service without any pressure. We appreciate your feedback and hope to see you in the future!

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