Phill Erwin
Phill Erwin at Germain Mazda West

Phill Erwin

Finance Manager

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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4.8
9 Reviews
4.8

9 Reviews

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9 Reviews of Phill Erwin

June 10, 2025

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Employee Rating

Loved everything- went smoothly. Had to wait a while for financial person but it went well! Was under the impression that I’d get Siris on radio for 6 month trial basis but it lit More

by COUNTRYSUE2003
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor O'Leary, Skyler Pollock

June 04, 2025

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Employee Rating

Smooth and fast transaction. The walkthrough of the car and features was very informative and concisely demonstrated More

by OSWALD.IVAN.CRUZ
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cameron Allen, John Bechtel

Jun 04, 2025

Germain Mazda West responded

We're delighted to hear that your experience at Germain Mazda West was smooth and informative! Our team is committed to providing clear demonstrations of our vehicles' features. Thank you for choosing us!

June 01, 2025

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We had a snafu over my not wanting a gray or silver car and the salesman saying One he wrote up for me was and it wasn’t. Once we worked that out all went smoothly. More

by REVSAMHARNISH
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Groninger , Eric Henry

Jun 04, 2025

Germain Mazda West responded

Thanks for your patience and understanding! We're glad to hear that everything was sorted out smoothly at Germain Mazda West. Enjoy your new ride!

May 28, 2025

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Amazing service and fast and friendly service . Eric Henry was such a pleasure and Ashley More

by EMANNITHIGPEN12
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli , Eric Henry

May 29, 2025

Germain Mazda West responded

Thank you for taking the time to review Germain Mazda West and Ashley! It really means a lot to hear that you're happy.

May 18, 2025

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I appreciate the attention to detail everyone seemed to be exhibiting and efficiency at every step. All my needs were met. A very smooth and positive experience! More

by kieferliz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skyler Pollock

May 19, 2025

Germain Mazda West responded

Liz, we're delighted to hear that your experience at Germain Mazda West was smooth and positive! Thank you for sharing your feedback with us.

May 18, 2025

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My husband and I had an amazing experience with Mazda Germain West and John Bechtel. We own a CX-5 so I knew what I wanted coming in. John was super helpful with getting the car I wanted at a great price More

by JORDANELAINEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, John Bechtel

May 19, 2025

Germain Mazda West responded

It's fantastic to hear that John and the Germain Mazda West team provided you with such a great experience! We appreciate your recommendation and look forward to seeing you again in the future. Enjoy your CX-5!

May 10, 2025

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Everyone was very professional and helpful without being smothering. They didn't over-promise anything they couldn't deliver. More

by DWEDEMEYER57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli , Spencer Smith

May 12, 2025

Germain Mazda West responded

Thank you for sharing your experience with Germain Mazda West! We're glad to hear our team provided professional and helpful service without any pressure. We appreciate your feedback and hope to see you in the future!

May 09, 2025

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By far the best car-buying experience I have ever had. This dealership sets the bar for how car-buying should be. More

by SBJONES618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

May 09, 2025

Germain Mazda West responded

We're delighted to hear that your experience at Germain Mazda West set a new standard for car-buying! Thank you for sharing such positive feedback, and we hope you're enjoying your new vehicle.

April 30, 2025

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Employee Rating

Took my car early and completed their service quickly, kept me informed of the work and even wash my car More

by rocky425
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Germain Mazda West responded

We're delighted to hear that our team at Germain Mazda West provided efficient service and kept you informed throughout the process. Thank you for sharing your experience, and we hope you're enjoying your freshly washed car!

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