Philip Stam

I very much appreciated, this time, the communication and updates and proactive work of Phil. He was able to coordinate the securing of parts, then when i brought my car in, was able to proactively find me a updates and proactive work of Phil. He was able to coordinate the securing of parts, then when i brought my car in, was able to proactively find me a loaner car while they kept my car, kept me updated as to the progress on the car, allowed me to pick up the car when I needed to after the work was done, detailed the car wonderfully and kept it indoors so I could pick it up in pristine condition. He was able to get both doors fixed. Phil presented well advocated for a loaner car and for warranty kept communication. More

by ajsantosiii Verified Customer Verified Customer

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Phil IS Heiser to me. He remembers EVERYTHING about my repairs. He quickly analyses the problems, and he ALWAYS returns my calls or texts. He is excellent He remembers EVERYTHING about my repairs. He quickly analyses the problems, and he ALWAYS returns my calls or texts. He is excellent More

by MADHEN Verified Customer Verified Customer

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I took my Mustang to Heiser Ford Lincoln for an oil change and recall fix. They were professional and helpful, answering some questions I had about their Mobile Service. I was also able to use their sh change and recall fix. They were professional and helpful, answering some questions I had about their Mobile Service. I was also able to use their shuttle service to get back home, since it was a lengthy fix, so I didn't have to wait 1/2 day in their shop. More

by joyceb2014 Verified Customer Verified Customer

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Service was fast and high quality. Experience was friendly and problem free. Would recommend Heiser Ford for service. Experience was friendly and problem free. Would recommend Heiser Ford for service. More

by chriszim Verified Customer Verified Customer

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The service was all good and the car is working all very good and wonderful. good and wonderful. More

by KSTROIK Verified Customer Verified Customer

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Excellent service Overall satisfaction with personnel Friendly and informative I am totally satisfied and will return whenever necessary. Friendly and informative I am totally satisfied and will return whenever necessary. More

by kjanuary148 Verified Customer Verified Customer

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Always ready to go when I arrive, very professional staff, and reasonable waiting time. The process of getting in and getting the very simple. staff, and reasonable waiting time. The process of getting in and getting the very simple. More

by Duke19371 Verified Customer Verified Customer

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The service I received at the dealership was professional, very responsive, and the price was right. professional, very responsive, and the price was right. More

by RICKY777BOND Verified Customer Verified Customer

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Good service. Told all sensors & tire pressure recalibrate, but today sensor pressure fault light came up again. Will see if it is still a problem tomorrow. Told all sensors & tire pressure recalibrate, but today sensor pressure fault light came up again. Will see if it is still a problem tomorrow. More

by neukat1 Verified Customer Verified Customer

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Was a very pleasant experience from start to finish. Lots of communication and on time pick up and delivery as well! Great service all around. Lots of communication and on time pick up and delivery as well! Great service all around. More

by tamalyn.powell Verified Customer Verified Customer

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