Phil Roberts
Phil Roberts at Lux Motors - Evansville

Phil Roberts | Page 8

Sales

Lux Motors - Evansville

3030 N Green River Rd
Evansville, IN 47715

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4.6
103 Reviews

Dealership Experience

7 yrs, 11 mos

4.6

103 Reviews

Write a Review

103 Reviews of Phil Roberts

September 29, 2020

Dealership Rating
Employee Rating

Pros: Good costumer service VERY patient with me, didn’t feel like they where just trying to sell a car. Cons: just wish the car was cleaned, matched my trade in gas or gave me a little gas so I didn’t ha More

by brntnjns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 30, 2020

Dealership Rating
Employee Rating

Sales rep and manager were very polite and inviting, they made the process quick and easy. Great selection of cars, I will be a returning customer for sure! More

by bosscoby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2020

Lux Motors - Evansville responded

It was great meeting you and we appreciate you traveling to Evansville for your vehicle. Thank you for taking the time to share your experience with Lux and our Lux Family! We look forward to helping you in the future.

June 16, 2020

Dealership Rating
Employee Rating

If you're in the market for a top end vehicle look no further. Awesome staff and great selection. This was by far the easiest hassle free time I've had buying a car. I came in, found the car i liked, and More

by Pfccosten
Recommend Dealer
Yes
Jun 18, 2020

Lux Motors - Evansville responded

Thank you for the great reveiw and sharing your experience with Phil and Lux Motors. We appreciate you choosing Lux Motors to purchase your vehicle.

June 09, 2020

Dealership Rating
Employee Rating

I was very impressed with Lux Motors! Very professional, courteous and relatable. It’s a very relaxing environment. Great quality high end cars! I recommend More

by lesterdiamond973
Recommend Dealer
Yes

Other Employees Tagged: Ryan Russell

Jun 10, 2020

Lux Motors - Evansville responded

Thank you so much for taking the time to share your experience with Lux Motors and our team. We really appreciate you choosing us for your purchase and look forward to helping you in the future! Welcome to Lux Motors Family!!

May 14, 2020

Dealership Rating
Employee Rating

The best in business highly recommend them to anyone . They are really nice people they will always have my business I had a really great experience with them. More

by Henrydaniels15
Recommend Dealer
Yes

Other Employees Tagged: Nicholas King, Bill McElroy, Ryan Russell

Jun 10, 2020

Lux Motors - Evansville responded

Thank you so much for sharing your experience with Lux Motors and our team. We appreciate you choosing us over all the other dealerships! We look forward to serving you in the future!

February 21, 2020

Dealership Rating
Employee Rating

The experience at Lux Motors was great. I knew what vehicle I wanted to look at and the sales department was helpful and direct with me. There was no pressure to buy and I would recommend buying a vehi More

by John-David
Recommend Dealer
Yes

Other Employees Tagged: Bill McElroy, Ryan Russell

Mar 12, 2020

Lux Motors - Evansville responded

Thank you so much for taking the time to share your experience with Lux. We look forward to helping you in the future!

February 06, 2020

Dealership Rating
Employee Rating

I was supposed to buy a 12' Dodge Cummins mega cab.. but they sold it a day before I got there.. good thing.. they had an even better truck waiting for me. I'm a second time customer and prob in a few year More

by Woodyh42
Recommend Dealer
Yes

Other Employees Tagged: Nicholas King, Bill McElroy, Ryan Russell

Feb 07, 2020

Lux Motors - Evansville responded

Thank you so much for taking the time to share your experience! We appreciate you coming back and look forward to always helping you!!!

November 29, 2019

Dealership Rating
Employee Rating

Awesome Guys! They go above and Beyond! Phil is the man to go to! No pressure, very helpful, I will be referring my friends and family to him! He was happy to answer all my questions and wa More

by dkrc712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Russell

Dec 02, 2019

Lux Motors - Evansville responded

Thank you so much for the cool review!!! We love our guy Phil and we are excited to meet everyone you send his way!! Thanks again!!

November 29, 2019

Dealership Rating
Employee Rating

Wonderful car buying experience The staff at Lux motors is top notch. Kind and courteous on point. Very helpful and patient during the whole process. Never did I feel pressure to buy More

by Tfleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas King, Bill McElroy, Ryan Russell

Dec 02, 2019

Lux Motors - Evansville responded

Thank you so much for the great review! We appreciate you taking the time to share your experience!! Thanks again for checking us out and we look forward to helping you in the future!!

September 10, 2019

Dealership Rating
Employee Rating

Won’t honor their we owe form I bought a truck from them. They said they would fix the problems with it. They would not said it was to much money even though we had a contract. Off More

by Unhappy patron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ryan Russell

Sep 11, 2019

Lux Motors - Evansville responded

Thank you for taking the time to submit your review and we apologize that you are unsatisfied with the outcome, as we are as well. During our discussion you were aware you bought the truck close to wholesale value, which means Lux made very little along with our sales team. We were willing to sell at a very minimal deal and we did sign a We Owe expecting the repair to be at a reasonable price considering we just had the vehicle repaired and figured the previous mechanic could correct the issue. We did find out it was a separate issue and you (as a qualified mechanic) priced the repair amount at $4000. We tried working a deal with you where we paid for the parts and an additional amount to have you fix the issue (being a mechanic), but you declined. We kindly asked if we could unwind the deal and we offered to put you in another vehicle where we could adjust the price for you only but you declined that as well. You seemed okay when you left with no hard feelings between us on August 24th.

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