I had to bring my old 2016 C300 in for maintenance.
Phil Macias helped me out with the maintenance and secured me a vehicle while I was waiting to get it back. Phil was very expedient and responsive; h
Phil Macias helped me out with the maintenance and secured me a vehicle while I was waiting to get it back. Phil was very expedient and responsive; he answered all my phone calls and responded to all my messages quickly. The next time I go for maintenance, I plan on going back to Phil.
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by Brandon
Service Price Transparency
Jun 18, 2025 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your positive review, Brandon! We are so glad that Phil provided you with thorough and efficient service and he will be honored to know how confident you are in his efforts. It is our pleasure to serve you and your C300's needs in nay way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Christian was awesome.
He took the time to educate me on the differences between buying a car and leasing a car. I ended up driving away in a brand new coupe. 10/10.
He took the time to educate me on the differences between buying a car and leasing a car. I ended up driving away in a brand new coupe. 10/10.
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by Brandon
Jun 05, 2025 -
Walter's Mercedes-Benz of Riverside responded
Brandon,
We are grateful for you leaving Christian this exceptional review! We are pleased to know that he was awesome and made your experience a 10/10. We warmly congratulate you on your new coupe- behalf of the entire Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Our service professional Phillip Macias was very
courteous, polite, and professional. He listened to our concerns and offered suggestions and resolutions. We were seen right away upon arrival at the
courteous, polite, and professional. He listened to our concerns and offered suggestions and resolutions. We were seen right away upon arrival at the dealership and immediately upon arrival when picking up the vehicle. Prompt professional service with a smile. Excellent!!
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by Prkscprc
Service Price Transparency
May 22, 2025 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Phillip this incredible review! We are happy to know that he was very courteous, polite, professional, listened to your concerns, prompt and offered resolutions. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Phillip Macias was extremely helpful and very patient
with me . Had issues after initial visit and he took care of my car when I brought it back.
with me . Had issues after initial visit and he took care of my car when I brought it back.
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by armentajanet
Service Price Transparency
May 22, 2025 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving Phillip this exceptional review! We are pleased to know that he was extremely helpful, very patient and took care of your car when you brought it back. We hope to serve you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great service.
They provided a Lyft and car wash while I waited. Very friendly and helpful.
They provided a Lyft and car wash while I waited. Very friendly and helpful.
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by Shaunmaeweather
Service Price Transparency
Apr 28, 2025 -
Walter's Mercedes-Benz of Riverside responded
We appreciate you for leaving us this spectacular review! We are delighted to know that our team was very friendly, helpful and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Phil Macias was great!
I plan on going to him whenever my mercedes benz needs to be Serviced
I plan on going to him whenever my mercedes benz needs to be Serviced
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by abarajas220
Service Price Transparency
Apr 18, 2025 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving Phil this extraordinary review! We are pleased to know that he was great. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
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