Phil Lopresti

I understand you have to make ends meet but charging me for a malfunction service on a 3 week old leased vehicle was wrong.. for a malfunction service on a 3 week old leased vehicle was wrong.. More

by slv steve Verified Customer Verified Customer

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Santa Cruz Toyota consistently provides the best sales and service experience of any dealership I’ve ever worked with. and service experience of any dealership I’ve ever worked with. More

by dustin.albertson Verified Customer Verified Customer

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Excellent Service all around. Teamwork prevails. Please consider taking your Toyota there, They make the vehicles, you can't gpo wrong. Teamwork prevails. Please consider taking your Toyota there, They make the vehicles, you can't gpo wrong. More

by C.REILLY Verified Customer Verified Customer

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Sakes team provided good service. Service department goes beyond and Taking care of their customer, the right way. Thank you. Service department goes beyond and Taking care of their customer, the right way. Thank you. More

by TuDo Verified Customer Verified Customer

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The service was good and I was informed of other necessary work that needed to be done. necessary work that needed to be done. More

by declined3 Verified Customer Verified Customer

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Quote was lower than the final bill and took to long to get my car , Saw to many people standing around doing nothing, poor management. I managed for over 30 years and saw a lot of dairy workers, they wer get my car , Saw to many people standing around doing nothing, poor management. I managed for over 30 years and saw a lot of dairy workers, they were milking the clock. More

by Dvkato Verified Customer Verified Customer

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car was spotless after the detail and seats were very clean! Service was very good as well. However I would have appreciated a little more responsiveness on the text line! clean! Service was very good as well. However I would have appreciated a little more responsiveness on the text line! More

by walliebutler Verified Customer Verified Customer

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They couldn't get the "maint req'd" light off; then check 1 of 4 possible problems, a malfunctioning oil pressure sensor, a faulty oil filter, an issue with the oil change reminder system itself, or a faulty 1 of 4 possible problems, a malfunctioning oil pressure sensor, a faulty oil filter, an issue with the oil change reminder system itself, or a faulty fuse. If I need a new "ODO TRIP" light switch let's handle it. I went to the dealer b/c the light was on, it was time for an oil change. I recently added oil but I did not clean the filter. I went THERE b/c I wanted it done right. Also, a part was ordered for me, for a repair of my clock. Never heard from them. I called. No one called back. More

by Julie Z Verified Customer Verified Customer

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I bought a 2025 Rav 4, Max Peck was my sales person…he was so patient and accomodating was so patient and accomodating More

by sdkahn Verified Customer Verified Customer

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When my leased Toyota Camry indicated the 10,000 mile service was due, I called to see when I could schedule a service. I was told to bring the car in right away. When I got there I only had to waite an service was due, I called to see when I could schedule a service. I was told to bring the car in right away. When I got there I only had to waite an hour and a half, maybe 2 hours at the most. The Camry got a full check-up, an oil change, fluid levels topped off, and a tire rotation. The whole experiance was easy and pain free. There was know out of pocket expence because of the lease on the Camry. Thank you! More

by bilflynn Verified Customer Verified Customer

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