Phil Joyce

1t was awesome very friendly staff very knowledgeable staff. Very fast service no waiting in line lunrs fir service staff. Very fast service no waiting in line lunrs fir service More

by Marcus1mack Verified Customer Verified Customer

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Communication is poor, service techs have no knowledge to service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. I will never go here again and will let every person that will listen to me know how bad this location is. More

by namdrof88 Verified Customer Verified Customer

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Great service! Special thanks to Phil Joyce! I appreciate the discounts you gave me on my previous visits. Special thanks to Phil Joyce! I appreciate the discounts you gave me on my previous visits. More

by cmiddleton107 Verified Customer Verified Customer

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No longer about customer service, prices are too high, and long time customer loyalty doesn’t gain you anything either. and long time customer loyalty doesn’t gain you anything either. More

by MARLAMORRIS Verified Customer Verified Customer

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The waiting are was nice, there is a nice coffee machine while I waited. I was quoted 90 minutes, I was in my car by 80 minutes 👍! The best part of the visit was a video clip from the mechanic with my vehi while I waited. I was quoted 90 minutes, I was in my car by 80 minutes 👍! The best part of the visit was a video clip from the mechanic with my vehicle giving me a detail description of what was done, and what was recommended to be done. More

by tegoo23 Verified Customer Verified Customer

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Easy and helpful for the required service. Kept me informed and managed the process in a professional way Kept me informed and managed the process in a professional way More

by lorrainelamb Verified Customer Verified Customer

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Super friendly… knowledgeable…professional! !! Pleasure doing business with jim Ellis!! Will recommend to all friends !! Pleasure doing business with jim Ellis!! Will recommend to all friends More

by jakhare Verified Customer Verified Customer

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This is the second survey I've done. Did one yesterday same one. When I use you for new car was told I would not receive a bunch of emails or text?! I've not had the pleasure of working Did one yesterday same one. When I use you for new car was told I would not receive a bunch of emails or text?! I've not had the pleasure of working with any of these people. I only have 300 miles on my car! More

by Kstubblefield Verified Customer Verified Customer

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The video recording explaining about the car is a genius idea especially for people who don’t know much about the vehicles. Thank you idea especially for people who don’t know much about the vehicles. Thank you More

by T Maria Verified Customer Verified Customer

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After an oil change they left a cap losses on the top of the battery that luckily I found before it fell and got lost. I’ve had issues with the Jim Ellis Kia warranty package I purchase as well. Everytime I the battery that luckily I found before it fell and got lost. I’ve had issues with the Jim Ellis Kia warranty package I purchase as well. Everytime I took my car in to touch on the leather seats they just painted it and that paint with time starts to flake off and looks horrible on the seats and they haven’t done anything to fix it father it’s states that if they can’t fix it they would replace the seats. After a multipoint inspection i had a low fluid and that was not notified to me either. More

by SRAMOS39 Verified Customer Verified Customer

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