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Phil Joyce
Phil Joyce
Service Advisor
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive Northwest
Kennesaw, GA 30144
259 Reviews
259 Reviews
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259 Reviews of Phil Joyce
July 29, 2025
Had oil change and routine maintenance and recall done. Was in and out in 90 minutes. Staff was courteous and quick. Recommended but did not push some additional work which we were able to complete ourselv Was in and out in 90 minutes. Staff was courteous and quick. Recommended but did not push some additional work which we were able to complete ourselves (cabin air filter replaced, gas treatment). More
by S_FLETCHER
July 23, 2025
Phil Joyce was great! He was nice and knowledgeable. Your automated service line operator is terribly frustrating- y'all definitely need to fine tune her. He was nice and knowledgeable. Your automated service line operator is terribly frustrating- y'all definitely need to fine tune her. More
by DRMELISSAVET
Verified CustomerJuly 23, 2025
Recently, I had a warranty situation arise with my rotors needing to be replaced. I was able to make an appointment via the voice assistant on the phone and showed up at my appointed time to drop off my car. needing to be replaced. I was able to make an appointment via the voice assistant on the phone and showed up at my appointed time to drop off my car. Everyone was very friendly and got my car. Processed in a very brief period of time. The whole process was very seamless and satisfactory. Thanks! More
by MARIELLEN.JACOBS
July 16, 2025
Every single person I talked to in this process was extremely pleasant, knowledgeable, and helpful. Getting my car serviced has never been so easy, and I felt completely taken care of through the whole extremely pleasant, knowledgeable, and helpful. Getting my car serviced has never been so easy, and I felt completely taken care of through the whole thing More
by Alex Baycora
July 01, 2025
Every one of the service agents was very nice. Money particular was very informative and had great customer service. Money particular was very informative and had great customer service. More
by DAVID.BROWDER2020
Other Employees Tagged: Mark Kerkoski, Kris Musgrove , Sam Stewart
July 01, 2025
Excellent communication and prompt service to fix the issue we had. Easy check-in and check-out issue we had. Easy check-in and check-out More
by Sivasonr2
Other Employees Tagged: Mark Kerkoski, Kris Musgrove , Sam Stewart
June 28, 2025
This dealership runs a scam on unassuming customers. I do not recommend Kia/ this dealership. I do not recommend Kia/ this dealership. More
by Steven rogers
Other Employees Tagged: Mike Awolusi, Scott Johnson, Bryson Smith, Katherine Nunn, Larry Perdersen, Mark Kerkoski, Kris Musgrove , Joseph Scott, Sam Stewart
June 21, 2025
Mark and the rest of the team were great best service department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia More
by Juniorv1029
Other Employees Tagged: Mark Kerkoski, Kris Musgrove
June 18, 2025
Staff was very friendly and informative. They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 More
by Jakie
Other Employees Tagged: Mark Kerkoski, Kris Musgrove , Sam Stewart
