Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
128 Reviews
4.9

128 Reviews

Write a Review

128 Reviews of Phil Byrd

January 29, 2025

Dealership Rating
Employee Rating

The most reliable Honda dealer out there! That’s why I have been going to them(Phil Byrd) for the last 13 years with around 15 cars. More

by shahidquraishi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We appreciate your loyalty to us and Phil with the purchase of 15 cars and 13 years partnering with you. Please let us know what we can do to make your next visit a five-star experience. Thank you!

January 28, 2025

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Phil was so helpful but not overly aggressive. I will most certainly work with him again. He’s also very knowledgeable. More

by Cbradley24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're happy that Phil informed you about the cars that you were considering yet let you take your time to see what was right for you. Thanks so much, and please let us know if you may be interested in adding accessories!

January 02, 2025

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Great sales service with no time waisting or games . Very professional and follow through on all requests and add ons . More

by sjwcc04
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2025

Norm Reeves Honda Superstore Cerritos responded

That's the kind of service we like to provide to our customers! We're happy that you found our team professional and on the ball with following up on what you needed for your Honda. Thanks so much, and we encourage you to investigate our service specials for next time!

December 18, 2024

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Fast friendly service. No upselling and no pressure to do unwanted services. Vehicle completed as promised. More

by gotoy20001
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christina Nuval

Dec 20, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for rating your service experience 5 stars! We love to see it! We hope you're enjoying being back on the road with your vehicle. If you ever need to schedule an appointment in the future, we hope you'll take advantage of our online scheduler.

October 31, 2024

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On time delivery, gives rides ,pleased with the service and work they do. Easy to schedule service. Wish they could give an exterior car wash with service More

by saravasnananaramasamy4689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate all the feedback, saravasnananaramasamy4689! Sounds like we hit all the marks for great service and will consider your other suggestions. Thanks for stopping by, and please let us know when you need a future service appointment for your Honda!

October 22, 2024

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Quick finish time as well as great customer service. I recommend Joseph, he's an awesome service representative. More

by rdcharles2864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork, Devon Fields

Oct 22, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent feedback! We’re always ready to assist you with your future needs.

October 12, 2024

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Employee Rating

Received a quote over the phone. Came in and was able to negotiate better deal. Phil Byrd was patient and understood what I wanted. Closed the deal in less than 4 hours. More

by japerez5733
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly , Jeff Aoki

Oct 14, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you’re happy with your experience! Thanks for the 5 stars.

October 10, 2024

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They were just great and easy to work with. I would recommend them to any one looking for a new car. More

by s.ludwig7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Oct 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback with us! We're glad to hear you had a good time and look forward to seeing you again.

October 10, 2024

Dealership Rating
Employee Rating

Car and price were exactly as expected and agreed to. Appreciated buying in a no-pressure environment. More

by sandmanla1
Recommend Dealer
Yes
Oct 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us! We’re happy to hear you had a 5-star experience.

October 04, 2024

Dealership Rating
Employee Rating

I was so happy with how attentive they were. Linda was amazing as well. I filled out the survey and realized I did not get to express my gratitude to Linda, Jose, And Phil.. I contacted Linda More

by kecsun5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We look forward to helping you again soon.

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