Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
142 Reviews
4.9

142 Reviews

Write a Review

142 Reviews of Phil Byrd

December 26, 2025

Dealership Rating
Employee Rating

I recently purchased a new 2026 Honda HR—V 2wd sport in Nordic Forest Pearl last Saturday. I started my purchase over the phone with Phil and had specifically requested this model and color. He was incredi More

by vanessagarcia41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Norm Reeves Honda Superstore Cerritos responded

Your purchase sounds like a perfectly coordinated handoff, with Phil acting as the steady conductor from the very first phone call. From tracking down the exact model and color to keeping communication clear, he made sure every note landed where it should. Thank you for trusting our team with such a meaningful purchase.

December 12, 2025

Dealership Rating
Employee Rating

Best service I liked great good amazing very good thank you nice very good hi More

by phhrasing_solan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Norm Reeves Honda Superstore Cerritos responded

Great, amazing, very good…sounds like we've hit just about every positive word in the book! Our team will be thrilled to see your enthusiasm. Thank you for sharing your excitement and kind words!

December 06, 2025

Dealership Rating
Employee Rating

I am pleased with working with Specialist Byrd as my salesperson. From the moment we started, he took his time explaining every detail and answering all the questions my cousin had. We all felt comforta More

by Fefeme67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Norm Reeves Honda Superstore Cerritos responded

Your review feels like the sequel to Specialist Byrd’s greatest hits, and we’re thrilled it lived up to part one. His patience with your cousin’s questions and his focus on your needs made for a smooth flight from start to finish. We’re glad the landing (AKA your new sporty, safe car) felt perfect.

November 28, 2025

Dealership Rating
Employee Rating

Provided excellent comparison between models. Discussed options. Was informative and easy to work with, no pressure. More

by ward.steve
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Dec 01, 2025

Norm Reeves Honda Superstore Cerritos responded

Steve, it’s great to hear that your visit helped you weigh your options with ease. Comparing models and discussing choices without any pressure is exactly how we hope every customer experience feels. Thanks for sharing your thoughtful feedback!

October 26, 2025

Dealership Rating
Employee Rating

Phil was amazing. Not too pushy but informative. Very patient and helpful. Little wear and tear on the car I didn't see since I went at night. More

by Jaylaraney
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Oct 27, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with our team! We're always looking for ways to make every experience better, and our team is happy to assist you if you need us. Phil appreciates the special shoutout, too. Please give us a call any time, and we'll be glad to earn that fifth star!

September 27, 2025

Dealership Rating
Employee Rating

Great Customer service, excellent and simple buying process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others. More

by José
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2025

Norm Reeves Honda Superstore Cerritos responded

Linda will be grinning ear to ear when she hears she made your car purchase easy and fast. That kind of teamwork is what makes the process feel simple instead of stressful. We appreciate your recommendation and hope you’re loving every mile so far!

September 21, 2025

Dealership Rating
Employee Rating

I used the Costco Auto Program and was sent contact details on Norm Reeves of Cerritos. They followed up with an email and phone call. I talked to Phil Byrd and got a couple of questions answered. I sa More

by mywae48
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Sep 22, 2025

Norm Reeves Honda Superstore Cerritos responded

Thanks for bringing your grandson in and for the thoughtful review. Phil aims to make buying simple and transparent, and we are glad the process felt straightforward and fair. We appreciate your kind words.

September 11, 2025

Dealership Rating
Employee Rating

Norm Reeves had the inventory and the models that we were looking for, although admittedly, not the color I wanted as my first choice. They were, however, willing to match and even beat the price that I have More

by nathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2025

Norm Reeves Honda Superstore Cerritos responded

We may not have had your first-choice color, but we love playing matchmaker, and we're glad we could beat the other quote for you. Thanks for letting Phil help find the right match. May it bring you many happy drives.

September 11, 2025

Dealership Rating
Employee Rating

Phil Byrd was a great representative and answered all questions. The only thing was I had no gas in the tank when I got home so I couldn't drive it until I got gas. More

by cmymegan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2025

Norm Reeves Honda Superstore Cerritos responded

Glad Phil answered all your questions! We’ll pass along the thanks. Sorry about the empty tank surprise. Next time we’ll tuck a little ‘welcome gas’ note in the handoff so you can drive off immediately.

June 03, 2025

Dealership Rating
Employee Rating

Both Mr. Phil Byrd and Ty Trieu provided an outstanding service. I would come back to this dealership. More

by Celine Banh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Trieu

Jun 04, 2025

Norm Reeves Honda Superstore Cerritos responded

Thanks for letting us know we hit the jackpot with your experience, Celine! Enjoy the new Honda. Perhaps while Phil and Ty celebrate your excellent review, you'll be doing something fun to celebrate your new ride? We hope you have a lot of adventures behind the wheel!

1
...

Dealership Inventory (926 Vehicles)

new 2026 Honda Odyssey car, priced at $44,885
2026 Honda Odyssey
new
Blue exterior
Unknown
Front-wheel Drive
used 2023 Honda Accord car, priced at $23,998
2023 Honda Accord
used
Gray exterior
CVT
Front-wheel Drive
new 2025 Honda Pilot car, priced at $51,505
2025 Honda Pilot
new
White exterior
Unknown
All-wheel Drive
new 2026 Honda Civic Hybrid car, priced at $33,945
2026 Honda Civic Hybrid
new
Blue exterior
CVT
Front-wheel Drive
new 2025 Honda Accord Hybrid car, priced at $40,450
2025 Honda Accord Hybrid
new
Gray exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V car, priced at $38,350
2026 Honda CR-V
new
Blue exterior
CVT
All-wheel Drive