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Phi Phi Hoang
Phi Phi Hoang at Kelly Nissan of Woburn
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Phi Phi Hoang

Service Advisor

Kelly Nissan of Woburn

95 Cedar Street
Woburn, MA 01801

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4.8
82 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

25 yrs, 2 mos

Languages Spoken

Vietnamese Vietnamese

4.8

82 Reviews

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82 Reviews of Phi Phi Hoang

January 30, 2024

Dealership Rating
Employee Rating

It’s always a great experience and Kelly Nissan in Stoneham mass. I am very confident and I believe they’re very honest what they let me know about my vehicle. Thank you, Herb. More

by herbster54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Alvarez

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Feb 22, 2024

Kelly Nissan of Woburn responded

You are more than welcome, Herb! We're happy to see that you had the opportunity to work with Phi Phi and Jesus and that they both took excellent care of you! Thank you so much for taking the time to share this with us!

December 03, 2023

Dealership Rating
Employee Rating

Great team. Fantastic service. Phi Phi was very efficient, thorough and always take care of my car. Thank you to the entire Kelly Nissan of Woburn team! More

by Yilong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sicari

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Dec 07, 2023

Kelly Nissan of Woburn responded

Thank you so much, Yilong, for sharing this with us! We're happy to know that you had a great experience with our team, and that Phi Phi provided you with fantastic service. Efficiency and thoroughness are qualities we strive for in our service, and we're delighted that Phi Phi and the entire team took care of your car to your satisfaction!

November 27, 2023

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Employee Rating

The service dept at Kelly Nissan is great! Provides professional, courteous, and fast service! Thank you! More

by FLGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Alvarez

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Nov 29, 2023

Kelly Nissan of Woburn responded

We love to hear that, FLGuy! It is great that you had such a pleasant time working with Phi Phi and Jesus and that they both took excellent care of you. Thank you for much for taking the time to share this with us!

September 06, 2023

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Employee Rating

Very helpful and understanding, doesn’t try to upsell you on things you don’t need like the Toyota dealership. Kind heart. More

by Joe Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2023

Kelly Nissan of Woburn responded

Thank you, Joe, for taking the time to leave us your feedback about your experience at Kelly Nissan of Woburn! We strive to provide helpful and understanding service to all our customers, ensuring we meet their needs without unnecessary upselling. It's great to hear that you found our approach to be honest and considerate!

August 26, 2023

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Employee Rating

Always great service and friendly staff. That is why I have been coming to this dealership for the last ten years. More

by marlycharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 17, 2023

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They are super attentive, and always want the best. Really happy I chose Kelly Nissan Woburn. More

by Ludmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Sicari

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Aug 17, 2023

Kelly Nissan of Woburn responded

Thank you so much, Ludmi! We are so happy to know that you had a great experience with Dan and Phi Phi and that you were well taken care of! We really appreciate you taking the time to share this with us!

June 29, 2023

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Employee Rating

They always have time to atleast look at my car to see what's wrong. They might not have the parts so ill have to come back. But if it's in stock I usually get it back quickly. More

by Della53
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Shawn Crowley, Alan Teyssedou, Brianna Gerardi

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June 02, 2023

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Employee Rating

Always treated very nice and the work done on my vehicle is timely and fairly priced More

by Drake167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Gerardi, Jesus Alvarez , Jim Delmolino

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May 04, 2023

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Employee Rating

Professional personnel, excellent customer service and staff. Service Agent Jesus thank you for your exquisite hospitality More

by Lhajara83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Manley, Erin Sword, Jesus Alvarez

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January 26, 2023

Dealership Rating
Employee Rating

Had my oil change today. Jesus Alvarez was excellent, very efficient! Nice waiting area and bathroom. More

by Lorene
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jesus Alvarez 5 stars

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