Pezh Kayedan
Pezh Kayedan at Surprise Ford

Pezh Kayedan

General Manager

Surprise Ford

16825 W Waddell Rd
Surprise, AZ 85388

4.4
201 Reviews
4.4

201 Reviews

Write a Review

201 Reviews of Pezh Kayedan

January 31, 2025

Dealership Rating
Employee Rating

Everyone we talked to was great. Rodger was great and ready to answer any questions I had. Chuck in contracts was really great to work with also More

by FALVAREZ20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodger Hernandez and chuck in contracts

January 26, 2025

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Employee Rating

We received excellent service from the minute we walked into the dealership. We were very satisfied. More

by eric.brusseau61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Surprise Ford responded

Thanks for the fantastic feedback, Eric! We're thrilled to hear you had such a positive experience with our team. Providing excellent service is our top priority, and it’s great to know we hit the mark! Looking forward to seeing you again soon.

January 19, 2025

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Employee Rating

Laura, Dan, and everyone we worked with were absolutely amazing. They went above and beyond for my family to get exactly what we wanted and made the process so easy. More

by VeronicaFaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Surprise Ford responded

Veronica, thank you for your fantastic review! We're thrilled to hear that Laura, Dan, and the team provided such a great experience for you and your family. Your satisfaction is our priority, and we can't wait to work with you again!

January 17, 2025

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I had a great salesperson who was very professional, informative and knowledgeable. I did not purchase a $61000.00 vehicle here because the sales managers were not interested in fair negotiations and ba More

by DARE
Recommend Dealer
No

Other Employees Tagged: Richard

Jan 21, 2025

Surprise Ford responded

We strive to offer fair and competitive pricing, and we regret that we missed the mark during your visit. Your feedback is important, and we will review it internally to help improve our approach to trade offers and pricing negotiations. If you'd like to discuss your experience further, please feel free to reach out to Beverly Woodhull, Customer Relations Director, at 623-666-8577.

January 14, 2025

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Dealership was fine. I am a bit annoyed with all the calls and text for follow-up. I also feel inappropriate for survey to be given onsite with person standing right ther More

by JONATHANTAMMY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2025

Surprise Ford responded

Thank you for sharing your feedback. We appreciate your business and are sorry to hear about your concerns regarding follow-ups and the survey process. Your experience is important to us, and we’ll use your comments to improve our communication practices and ensure a more comfortable experience in the future. Please feel free to reach out to our Customer Relations Director Beverly Woodhull at 623-666-8577 if there’s anything we can do to assist you further.

January 12, 2025

Dealership Rating
Employee Rating

Everyone was kind and professional. Our sales rep, Roger, made sure we were happy with the deal we received on our new vehicle. At no point did I feel rushed to make a decision, and the More

by ashleedsedson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger

Jan 13, 2025

Surprise Ford responded

Thanks for your kind words! We're thrilled to hear that Roger provided a positive experience and that you felt supported throughout the process. Our team strives to create a welcoming environment, and your feedback truly means a lot to us. Enjoy your new vehicle!

January 10, 2025

Dealership Rating
Employee Rating

I had a great experience John my sales person was great. He understood what I wanted explained every step of the process. Chuck my finance person was also great he got me the best financing and explain ev More

by NOEWEDDING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

Surprise Ford responded

Thanks! We’re thrilled to hear about your fantastic experience with John and Chuck. Our team is dedicated to providing top-notch service, and it’s great to know they made the process smooth for you. Enjoy your new car!

January 10, 2025

Dealership Rating
Employee Rating

I ordered a truck. The process of buying it was about as seamless and easy going as it could be. Overall, my experience there was great and would recommend to anyone wh More

by mrncrps08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Doncea

Jan 13, 2025

Surprise Ford responded

Thank you! We're thrilled to hear you had a seamless experience and enjoyed working with Dan. Your recommendation means a lot to us, and we’re here to make every purchase just as easy. Enjoy your new truck!

January 06, 2025

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Employee Rating

Our sales guy Nick B and his team went above and beyond from the first point of contact to the moment we drove away! We are grateful for the service and care given. More

by BruncieMT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick B and Nick the manager.

Jan 07, 2025

Surprise Ford responded

Thanks! We're thrilled to hear about your positive experience with Nick B and the team. We strive to provide exceptional service, and it's great to know we hit the mark. Enjoy your new purchase!

January 01, 2025

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Employee Rating

Friendly and professional. Seem to really care about their customer. I would definatel recommend them. More

by BMBAC
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Juan Marceleno

Jan 03, 2025

Surprise Ford responded

Thanks! We truly appreciate your kind words. Our team is dedicated to providing exceptional service, and it’s wonderful to hear that it shows. Your recommendation means a lot to us!

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