Pezh Kayedan
Pezh Kayedan at Surprise Ford

Pezh Kayedan

General Manager

Surprise Ford

16825 W Waddell Rd
Surprise, AZ 85388

4.3
193 Reviews
4.3

193 Reviews

Write a Review

193 Reviews of Pezh Kayedan

December 21, 2024

Dealership Rating
Employee Rating

I found it difficult to negotiate with the dealership. I was told twice that there would be a follow up phone call and never received a call. I was told we had a deal and the deal over the phone and it More

by RRR1352
Sales Price Transparency
Purchase Time
Recommend Dealer
No

December 13, 2024

Dealership Rating

Friendly staff, easy to work with. No pressure. Best experience buying a car and my first ever brand new one too. 2024 Mustang GT! Will buy here again! More

by JARED SABLAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Van Horne , Laura G

Dec 16, 2024

Surprise Ford responded

Jared, we're thrilled to hear about your fantastic experience with us! Congratulations on your new 2024 Mustang GT! It’s great to know our team made the process enjoyable for you. We look forward to helping you again in the future! Enjoy the ride!

December 12, 2024

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Employee Rating

Communication isn’t a strongpoint. Everyone seems confused and unsure. The finance department rushes you through and adds service plans you never asked for or were advised they were ad More

by DNX75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mario Rodriguez, George Lopez

Dec 13, 2024

Surprise Ford responded

We would like to speak with you to get a better understanding of what transpired during your visit with us so we can address any concerns you may have. We are unable to identify you by this screenname to reach out directly so please contact our Customer Relations Director Beverly Woodhull at 623-666-8577 at your earliest availability.

December 09, 2024

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Employee Rating

Laura and George were great to work with in the purchase of our F-150 More

by NANDMCONSTRUCTION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura, Nick, George

Dec 10, 2024

Surprise Ford responded

Thanks! We're thrilled to hear that Laura and George made your F-150 purchase a great experience. Your satisfaction is our top priority, and we appreciate your positive feedback! Enjoy your new truck!

December 09, 2024

Dealership Rating
Employee Rating

Laura was great, easy going and super nice to work with in buying our F-150 More

by NANDMCONSTRUCTION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura, Nick, George

Dec 10, 2024

Surprise Ford responded

Thanks for the awesome review! We're thrilled to hear Laura made your experience enjoyable while you purchased your F-150. Your satisfaction means the world to us!

December 05, 2024

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Employee Rating

Very good buying experience. From Roger my salesperson to Chuck in finance, they were friendly and knowledgeable . More

by IAINM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Roger

Dec 09, 2024

Surprise Ford responded

Thank you for sharing your positive experience with Roger and Chuck! We're glad to hear that their friendliness and expertise made a difference in your buying process. However, we noticed that you left a one-star review, and we would like to understand if there was anything else during your visit that we could improve. Please feel free to reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577 so we can address any concerns you may have and ensure your complete satisfaction. We value your feedback and hope to resolve any issues.

November 30, 2024

Dealership Rating
Employee Rating

Laura is great. She is personable and fun to work with. I know she’s went above and beyond and fought for us when finance was running slow. We will be back for all s More

by michellelwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Gomez

Dec 02, 2024

Surprise Ford responded

Michelle, thank you so much for your fantastic review! We're thrilled to hear that Laura made such a positive impact on your experience. We look forward to assisting you with your next car and providing the same great service again!

November 29, 2024

Dealership Rating
Employee Rating

I have been buying cars for thirty years. It’s usually not a pleasurable experience. This was an exception. Starting with Dan and everyone at the dealership was phenomenal. Terrific. The bes More

by MCarlin0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan

Dec 02, 2024

Surprise Ford responded

Thank you! We’re thrilled to hear about your exceptional experience with Dan and our team. Making car buying enjoyable is our goal, and it’s great to know we hit the mark for you. We appreciate your support and look forward to serving you again!

November 27, 2024

Dealership Rating
Employee Rating

Friendly knowledgeable salesmen, great selection of vehicles, low pressure to buy, competitive pricing and a beautiful facility. I would highly recommend this dealership. More

by freefallinguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Boyce, Ben Pietrowski, Sam Yatim

Dec 02, 2024

Surprise Ford responded

Thanks! We’re thrilled to hear you had such a positive experience. Our team works hard to provide a welcoming environment with great vehicles and service. Your recommendation means a lot to us!

November 22, 2024

Dealership Rating
Employee Rating

Well organized, great salesman Bryce, financing took along time, my ev should have been fully charged More

by CINDYMACIAS58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I have no idea who this is

Nov 25, 2024

Surprise Ford responded

Thanks for your feedback, Cindy! We're thrilled to hear you had a great experience with Bryce. We appreciate your patience with the financing and will work on ensuring better charging for future EV deliveries. Your insights help us improve!

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