Peter Kamel | Page 14

Only disappointment I have was the Trade-In Value of my 2008 Ford Edge; & I was not offered possible discounts as a Senior Citizen, Spouse of a deceased Navy Veteran, AAA Membership, Costco Membership... 2008 Ford Edge; & I was not offered possible discounts as a Senior Citizen, Spouse of a deceased Navy Veteran, AAA Membership, Costco Membership... I was Not Aware that my car engine would stop...if I pressed the brake pedal all the way down as is usually done in all previous cars I have ever driven..,,Please admonish the new buyers about this emphatically! More

by JeanieS Verified Customer Verified Customer

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Not enough parking for visitors and driving through dealership can be difficult. But clean, well kept facilities and friendly staff. I would definitely recommend and buy a vehicle from Honda of Freeho dealership can be difficult. But clean, well kept facilities and friendly staff. I would definitely recommend and buy a vehicle from Honda of Freehold again. More

by Lugo Verified Customer Verified Customer

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They always keep me up to date on what's going on and lmk ahead of time if there is anything out of the ordinary with the car that needs to be updated ahead of time if there is anything out of the ordinary with the car that needs to be updated More

by brentleibner Verified Customer Verified Customer

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I received superior customer service from my salesman MO, sales Manager and finance director. I felt like I was treated fairly and my salesman listened to my needs. MO, sales Manager and finance director. I felt like I was treated fairly and my salesman listened to my needs. More

by stacey.kavanagh Verified Customer Verified Customer

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Everyone was extremely friendly and helpful. They never pressured me to make a quicker decision nor did they give me a hard time on anything. My salesman, Isaac, went over all the features of my new car n pressured me to make a quicker decision nor did they give me a hard time on anything. My salesman, Isaac, went over all the features of my new car numerous times and brought out a plethora of cars for me to test drive. The dealership was very clean and sanitized the cars often. I highly recommend working with Isaac to find your next car. More

by rbartlewitz Verified Customer Verified Customer

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Although the service person in charge of my repairs knew that the phone system wasn't working properly, he only tried calling me once to provide an update. Meanwhile, I called repeatedly, leaving messages t that the phone system wasn't working properly, he only tried calling me once to provide an update. Meanwhile, I called repeatedly, leaving messages that were never received. When I finally reached him, he did not even apologize or offer any compensation for all of my wasted time phoning to find out the status of my vehicle. The general manager was equally unapologetic when I brought the matter to his attention. Next time, warn the customer that there will be NO COMMUNICATION once the car is dropped off! More

by Disappointed Customer Verified Customer Verified Customer

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Damian and Peter were good. They helped me to understand the process. One minor thing is, I was unaware of the docs which will be given to me. First day, I got the car and docs are not provided until I aske the process. One minor thing is, I was unaware of the docs which will be given to me. First day, I got the car and docs are not provided until I asked during the next visit. Can improve little here. More

by Nandha Kumar Verified Customer Verified Customer

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Great team that really bent over backwards to provide a deal we could both live with. Very happy to be part of the Freehold Honda family. deal we could both live with. Very happy to be part of the Freehold Honda family. More

by jviesta Verified Customer Verified Customer

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This place is the personification of what you think an auto dealer is, and worse. Went to see 3 preowned cars for my daughter. I was wondering why the salesman was so smug and snarky, until the manager ca auto dealer is, and worse. Went to see 3 preowned cars for my daughter. I was wondering why the salesman was so smug and snarky, until the manager came over to “close” the deal. Rude, obnoxious and condescending. The poor attitude permeates the entire building. Presented us their deal at $3000 over industry normal for similar cars and then added their exorbitant fees, taking advantage of COVID by charging a $399 sterilization fee, trying to charge $1850 to “certify” a car that only had 9000 miles on it. Other dealers at $1200 on older cars. He throws a car fax and KBB paper in front of me (which I looked up before going) and tells my they’re within range. I then asked for prices for 2 other cars and he wouldn’t even bother. Just told me “they’re not in your range”. Once they realized they didn’t have a sucker ready to believe their BS, they couldn’t be bothered. We went to a nearby dealer, were treated well, and struck a deal on a better car at a noticeably better price. This is our second Honda. We stopped here first both times, and regretted it. First time was for a new vehicle, walked out and vowed never to go back. Only went back because they had the three cars my daughter was interested in. Figured they couldn’t be that bad twice, 3 years apart, boy were we wrong. Went to other local Honda dealers, and were treated well. More

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Very exaggerated price. The car is full of scratches and dents. I know it is pre Owend. And it is not the first time to get something like that. Car wasn't serviced in a good way , as they promised. Wishin dents. I know it is pre Owend. And it is not the first time to get something like that. Car wasn't serviced in a good way , as they promised. Wishing you can chang it for me, as soon as possible. More

by hany_guirguis2000 Verified Customer Verified Customer

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