Peter Cafferata

Highly recommend. Everyone there is very friendly and you can tell they truly have a customer-service centered culture. The process of the actual purchase was streamli Everyone there is very friendly and you can tell they truly have a customer-service centered culture. The process of the actual purchase was streamline and efficient. I particularly love the concept of working with one point of contact throughout the entire purchase. Streamline and efficient. Val was exceptional, knowledgeable, an excellent listener, and never once did I feel pressured in one way or another, I highly recommend working with her. More

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Marco exceeded my expectations when I purchased my brand new Mercedes. From start to finish, his professionalism, attention to detail, and genuine care made the experience exceptional. He went above and bey new Mercedes. From start to finish, his professionalism, attention to detail, and genuine care made the experience exceptional. He went above and beyond to ensure everything went smoothly, and his knowledge about the car and its features made me feel confident and well-informed. Marco truly made the whole process memorable and enjoyable. I couldn’t be happier with my new Mercedes and the outstanding service Marco provided! More

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Beautiful storefront, friendly people, sales person knowledgeable and helpful, management willing to negotiate to get our business. knowledgeable and helpful, management willing to negotiate to get our business. More

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Jake Myers was professional, courteous, responsive, and timely. He gave detailed information when I asked for it, and also humored my many requests while performing due diligence on the car. I will buy car timely. He gave detailed information when I asked for it, and also humored my many requests while performing due diligence on the car. I will buy cars from him again. The dealership itself is nice, quiet, and clean with good amenities. Thanks for an easy buying experience. More

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Misinformed by salesman Jacob and his actions was supported by management. Unsatisfactory customer service. Beware supported by management. Unsatisfactory customer service. Beware More

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Ron Michael and Peter Cafferata were exceptional in their service. Service level and customer engagement quality were excellent . 2nd time customer with MB of Grapevine . Recommend to anyone looking to buy a service. Service level and customer engagement quality were excellent . 2nd time customer with MB of Grapevine . Recommend to anyone looking to buy a Mercedes. We are repeat customers because of Grapevine MB service and sales approach and also because of our first time engagement and continuous support from Corey Bedford. More

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Hector was great at getting me into exactly what I was looking for! Definitely did not plan to leave in a Mercedes’ that day but he made it happen! 10/10 would recommend. They worked their magic and got m looking for! Definitely did not plan to leave in a Mercedes’ that day but he made it happen! 10/10 would recommend. They worked their magic and got me in my dream vehicle at a great price. More

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