Peter Cafferata

I am forever a customer of Mercedes Benz of Grapevine. From Tom Lim, to Peter C. these guys ALWAYS go above and beyond, and make magic happen! The customer service given is second to none!!! From the mome From Tom Lim, to Peter C. these guys ALWAYS go above and beyond, and make magic happen! The customer service given is second to none!!! From the moment you arrive, start to finish, driving away in a new vehicle, I felt like I was working with family. Grateful to everyone there, and I'll see you guys again for sure!!! More

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We really liked Chase. He was very professional but also kind and funny! He helped us with our new GLS purchase and was very knowledgeable, even though he’s fairly new to M He was very professional but also kind and funny! He helped us with our new GLS purchase and was very knowledgeable, even though he’s fairly new to Mercedes. If he didn’t know something he said so and then got the answer for us. When it (at first) looked like he wouldn’t be able to find what we wanted he was helpful even though it didn’t benefit him. We would highly recommend Chase (and already have - to a close family member!) for future Mercedes purchases. -Angela Chisholm More

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We really enjoyed meeting Chase and working with him on the purchase of our car. We will definitely recommend him and Mercedes Benz of Grapevine to anyone interested in buying a new or CPO vehicle. the purchase of our car. We will definitely recommend him and Mercedes Benz of Grapevine to anyone interested in buying a new or CPO vehicle. More

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Extraordinary experience overall ! Extremely professional, knowledgeable, articulate, and transparent in all of my interactions, especially Marco my lead sales contact. Extremely professional, knowledgeable, articulate, and transparent in all of my interactions, especially Marco my lead sales contact. More

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Clyde demonstrated very efficient customer service and was very pleasant to work with. Great experience! was very pleasant to work with. Great experience! More

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Highly recommend. Everyone there is very friendly and you can tell they truly have a customer-service centered culture. The process of the actual purchase was streamli Everyone there is very friendly and you can tell they truly have a customer-service centered culture. The process of the actual purchase was streamline and efficient. I particularly love the concept of working with one point of contact throughout the entire purchase. Streamline and efficient. Val was exceptional, knowledgeable, an excellent listener, and never once did I feel pressured in one way or another, I highly recommend working with her. More

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Marco exceeded my expectations when I purchased my brand new Mercedes. From start to finish, his professionalism, attention to detail, and genuine care made the experience exceptional. He went above and bey new Mercedes. From start to finish, his professionalism, attention to detail, and genuine care made the experience exceptional. He went above and beyond to ensure everything went smoothly, and his knowledge about the car and its features made me feel confident and well-informed. Marco truly made the whole process memorable and enjoyable. I couldn’t be happier with my new Mercedes and the outstanding service Marco provided! More

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Beautiful storefront, friendly people, sales person knowledgeable and helpful, management willing to negotiate to get our business. knowledgeable and helpful, management willing to negotiate to get our business. More

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Jake Myers was professional, courteous, responsive, and timely. He gave detailed information when I asked for it, and also humored my many requests while performing due diligence on the car. I will buy car timely. He gave detailed information when I asked for it, and also humored my many requests while performing due diligence on the car. I will buy cars from him again. The dealership itself is nice, quiet, and clean with good amenities. Thanks for an easy buying experience. More

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Misinformed by salesman Jacob and his actions was supported by management. Unsatisfactory customer service. Beware supported by management. Unsatisfactory customer service. Beware More

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