Peter Block

Cumberland Chrysler Dodge Jeep Ram responded

We are thrilled to have had a great experience with the staff at Cumberland Chrysler Dodge Jeep Ram. We value customer feedback and it's what keeps us motivated to consistently deliver quality service, professionalism and knowledge. On behalf of our team, thank you for your kind words and 5 stars rating. We look forward to servicing all your car needs in the future!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing to work with Cumberland Chrysler Dodge Jeep Ram during your recent visit! We are thrilled to have earned a 5-star rating from you—it means the world to our team. We appreciate your kind words regarding our sales staff. At our dealership, we strive to provide each guest with a pressure-free experience where their questions can be answered and concerns can be addressed. We're glad that we met those expectations for you. If there is anything else we can do in the future to make sure your next visit is even better, please don't hesitate to reach out! Thank you again for your feedback and for putting your trust in us.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave your review. We apologize that it took longer than expected to get the running board installation completed on your vehicle and for any inconvenience this caused. Our team values promptness and punctuality and we strive to ensure a great customer experience for everyone who visits our dealership. We take customer feedback seriously and your review will be shared with the relevant teams to help make sure our services meet expectations in the future. Thanks again for letting us know about your visit, we hope you are pleased with the installation now that it is done. If there is anything else you need, please don't hesitate to reach out.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for taking a moment to share your fantastic experience with us. We are thrilled to hear that the staff at Cumberland Chrysler Dodge Jeep Ram was friendly and helpful during your visit. It is also great to know that our restroom was in great shape for you to enjoy. Your feedback is very valuable, and we look forward to providing more great experiences in the future. Thank you again for your kind words!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for leaving a review for Cumberland Chrysler Dodge Jeep Ram! We're so pleased to hear that you had a positive experience. It's especially great to hear that we are great listeners and work efficiently with our customers. We appreciate your kind words about the wonderful deal we were able to get you! We strive to provide a high level of customer satisfaction and it sounds like we exceeded your expectations. We look forward to working with you in the future!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We’re elated to hear that your experience with us was overwhelmingly positive. We always strive to provide the best service possible and are grateful our team was able to make this purchase as stress-free as possible. Nothing makes us happier than having a satisfied customer like you. Thank you again for choosing Cumberland Chrysler Dodge Jeep Ram!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for leaving a review and taking the time to recognize Peter Block and our team here at Cumberland Chrysler Dodge Jeep Ram! We are genuinely grateful to hear that your experience was excellent. Our primary goal is to ensure our customers have a positive, enjoyable interaction with our dealership when purchasing or servicing their vehicle. It sounds like we were successful in achieving that, and we are excited to have made this process seamless for you. We appreciate your business and look forward to seeing you again soon!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us such kind words and a five-star rating. We are delighted that you had such an outstanding experience with our team here at Cumberland Chrysler Doge Jeep Ram. Our top priority is always customer satisfaction, and we are thrilled to hear that we were able to exceed your expectations. The teamwork of both our salespeople and service staff demonstrate what truly sets us apart from the competition, as we understand how important collaboration is when it comes to helping each customer find their perfect match. We appreciate the feedback and look forward to continuing to meet all of your vehicle needs in the future!

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. Every customer's experience with us is important, and we strive to ensure everyone is pleased with the level of service they receive. It appears that on this occasion, we did not meet your expectations. Please accept my sincere apologies. We are conducting a thorough review of your experience in an effort to understand what went wrong and determine how we can do better moving forward. We take all feedback seriously and are committed to providing the best customer experience possible. Please don’t hesitate to contact us directly if you have any additional concerns or needs that we can help with.

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experiences with us at Cumberland Chrysler Dodge Jeep Ram. We are grateful and proud that Peter was able to give you a great experience in our dealership; we want all of our customers to have nothing but the best service when they visit us. We believe in going the extra mile and exceeding customer expectations when it comes to service, so we are glad Peter was able to do that for you and make sure you get the truck of your dreams! We appreciate your business and feedback and look forward to seeing you again soon!