Pete Spacagna

We recently had the pleasure of visiting Lexus Metro and we had a great experience! From the moment we walked in, we were greeted warmly by the knowledgeable and friendly staff at Lexus. Candice took the t we had a great experience! From the moment we walked in, we were greeted warmly by the knowledgeable and friendly staff at Lexus. Candice took the time to listen to what we were looking for and provided expert advice on purchasing the car. We appreciate the team going above and beyond and being so thorough in the process. Candice offered exceptional service, expertise, and dedication to making sure we felt comfortable in the process. Candice and Lexus Metro have earned our trust and loyalty. The bow and unveiling of the car was unexpected and a nice surprise! We also appreciate the thoughtful blanket for our new baby and the flowers were so beautiful! Candice came in on her day off to send us off in our new car and that just shows how dedicated she is! Thank you Metro Lexus! More

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ROUTINE MAINTENANCE WAS EXCELLENT FOR OIL CHANGE HOWEVER HAVING SOMETHING EVALUATED WHILE VEHICLE IS UNDER WARRANTY WAS A NIGHTMARE ESPECIALLY IF VEHICLE WAS BOUGHT ELSEWHERE . NO REGARD OR CONCERN FOR ISS HAVING SOMETHING EVALUATED WHILE VEHICLE IS UNDER WARRANTY WAS A NIGHTMARE ESPECIALLY IF VEHICLE WAS BOUGHT ELSEWHERE . NO REGARD OR CONCERN FOR ISSUE AND ULTIMATELY WAS TOLD ENTIRE SUB ASSEMBLY REQUIRED REPLACEMENT. MY NEPHEW HAD TO VISIT HIS TOYOTA DEALERSHIP TO CONFIRM THE P/N THAT NEEDED TO BE REPLACED. WE OBTAINED THE BILL OF MATERIALS AND VISITED ANOTHER LOCAL LEXUS DEALERSHIP AND THEY TOOK CARE OF THE PROBLEM IMMEDIATELY. SHAME ON YOU METRO LEXUS More

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My wife and I wanted to recognize Marisa for providing us outstanding customer service. She assisted us with setting up a scheduled maintenance for our GX. Also, she answered our questions regarding covera outstanding customer service. She assisted us with setting up a scheduled maintenance for our GX. Also, she answered our questions regarding coverage and future appointments in a professional and courteous manner. We never felt rushed. She made us feel like valued clients. Thank you Marisa! More

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Allison and Metro Lexus have been great every step of the way with my car buying experience. You can tell that their main goal is customer satisfaction and that they take pride in everything they do. Their p way with my car buying experience. You can tell that their main goal is customer satisfaction and that they take pride in everything they do. Their professionalism has definitely earned them future recommendations to anybody looking for a new car! More

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Tori and her team were pleasant to deal with. She had the answers to our questions or her team assisted us. Tom was helpful with information on the used vehicle we bought and handling our trade She had the answers to our questions or her team assisted us. Tom was helpful with information on the used vehicle we bought and handling our trade in. It was a smooth experience and we would recommend this dealership to anyone looking for a Lexus! We loved the unveiling of our new car! More

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Metro Lexus went out of their way to make sure my experience was absolutely stellar. Angelique was more than a person selling a car, she was completely honest, understanding and professional. The bes experience was absolutely stellar. Angelique was more than a person selling a car, she was completely honest, understanding and professional. The best experience to date, and looking forward to purchasing multiple vehicles from this establishment. 🙂 More

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I wanted to write a review of Metro Lexus and their team. . it all started at the Cleveland Auto Show when we were browsing all of the nice, new cars and then we stumbled upon the newly redesigned lexus RX. W . it all started at the Cleveland Auto Show when we were browsing all of the nice, new cars and then we stumbled upon the newly redesigned lexus RX. Wow were we impressed! After seeing all of the new features we just knew that we had to have one. We reached out to Metro Lexus with hopes to find our dream car. Tori, our sales specialist, was absolutely incredible! At first, it was difficult to locate the vehicle model and colors that we wanted, but Tori and all of the staff at Metro Lexus went above and beyond to find it for us! We are so thankful for the stellar experience that we had. I also wanted to put in a special thanks to Pete Mapp!! A+++ experience and I would highly recommend Metro Lexus to everyone!! More

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This is my 3rd purchase from Metro Lexus. Ryan Yee & the Rest of their Staff are top notch. I highly recommend Metro Lexus Ryan Yee & the Rest of their Staff are top notch. I highly recommend Metro Lexus More

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First Class Dealership. Clean, professional and comfortable. No fake “niceness”… everyone seems to be “liking” their day and are happy to be at work! Clean, professional and comfortable. No fake “niceness”… everyone seems to be “liking” their day and are happy to be at work! More

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Jeff and Ryan were fantastic through out the entire process of getting us our new GX. We live over 5 hours away and will never purchase another New Lexus from anyone else by these guys! Thank you Metro process of getting us our new GX. We live over 5 hours away and will never purchase another New Lexus from anyone else by these guys! Thank you Metro Lexus Team! More

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