Service was quick & easy service advisor did not honor my
free oil change as per my contract will not be taking my vehicle for service anymore
free oil change as per my contract will not be taking my vehicle for service anymore
More
by BIGMAC521
Verified Customer
Verified Customer
Jul 06, 2022 -
Bravo Cadillac El Paso responded
BIGMAC521, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!
Sincerely,
Teresa Montes
General Manager
Great service and great communication from the service
advisor, fast and quick service provided as well
advisor, fast and quick service provided as well
More
by Fonsy
Verified Customer
Verified Customer
Jul 05, 2022 -
Bravo Cadillac El Paso responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Sincerely,
Teresa Montes
General Manager
Awesome service thank you to my service advisor for
always taking care of me; thanks Christian!
always taking care of me; thanks Christian!
More
by Caprice76
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Rodriguez
, Christian Arvizu, Sally Knight, Daryl Shepherd
Jun 09, 2022 -
Bravo Cadillac El Paso responded
Thank you for the kind words for our service department! Christian and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Lance Knopp
General Manager
lknopp@bravoautos.com
2nd time around staff was professional and go getters.
Made a great deal on Cadillac.
Made a great deal on Cadillac.
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by VB
Verified Customer
Verified Customer
Jun 06, 2022 -
Bravo Cadillac El Paso responded
Thank you for choosing Bravo Cadillac El Paso. We appreciate your feedback. We're glad we were able to help, and we hope to see you again!
Congratulations on your new Cadillac.
Lance Knopp
General Manager
lknopp@bravoautos.com
Never dealt with so much un professionalism.
My vehicle didn’t come back in one piece. The motor and radiator cover was missing.
My vehicle didn’t come back in one piece. The motor and radiator cover was missing.
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by -
Verified Customer
Verified Customer
May 28, 2022 -
Bravo Cadillac El Paso responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to learn more and address your concerns in detail.
Lance Knopp
General Manager
lknopp@bravoautos.com
The Service for my vehicle was fast…Pete was very
professional and promt. I will definitely be back.
Thank you Bravo!
professional and promt. I will definitely be back.
Thank you Bravo!
More
by swickesemss
Verified Customer
Verified Customer
May 23, 2022 -
Bravo Cadillac El Paso responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bravo Cadillac El Paso.
Lance Knopp
General Manager
lknopp@bravoautos.com
Very professional service advisor Mike Rodriguez.
I drove up and they immediately attended to me.
I drove up and they immediately attended to me.
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by Martha
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Rodriguez
, Christian Arvizu, Sally Knight, Daryl Shepherd
May 23, 2022 -
Bravo Cadillac El Paso responded
Thank you for choosing Bravo Cadillac El Paso, Martha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Lance Knopp
General Manager
lknopp@bravoautos.com
Honest , detailed explanation of the problem , available
times for drop off and pick up. Worked with my schedule
times for drop off and pick up. Worked with my schedule
More
by NINABRYANT1007
Verified Customer
Verified Customer
May 23, 2022 -
Bravo Cadillac El Paso responded
Nina, thank you for sharing your thoughts about your experience with Bravo Cadillac El Paso. We appreciate your business and hope to see you again soon!
Lance Knopp
General Manager
lknopp@bravoautos.com
Wonderful Experience, Ivan Duran is such a great
professional, he got my car ready for pick up on the exact date he said the vehicle would be ready. He made sure the vehicle was sparkling clean also
professional, he got my car ready for pick up on the exact date he said the vehicle would be ready. He made sure the vehicle was sparkling clean also. I'll definitely recommend him to friends and family members.
More
by vicakwuba
Verified Customer
Verified Customer
May 16, 2022 -
Bravo Cadillac El Paso responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso.
Lance Knopp
General Manager
lknopp@bravoautos.com
Very good, good service,fast, clean, busy, relaxing,
comfortable, enjoyable, easy, professional, kind, restroom 🚺 clean
comfortable, enjoyable, easy, professional, kind, restroom 🚺 clean
More
by armandotapia1948
Verified Customer
Verified Customer
May 16, 2022 -
Bravo Cadillac El Paso responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bravo Cadillac El Paso. Please don't hesitate to reach out if you need anything else.
Lance Knopp
General Manager
lknopp@bravoautos.com
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