Perry Roeder

From front desk to service everyone is great and very helpful and go out of the way to help me w my new car took time to fix two things for me and show me how while I made a appt. Going back NXT week fo helpful and go out of the way to help me w my new car took time to fix two things for me and show me how while I made a appt. Going back NXT week for my oil service Mr. Rusnak (my sis Mayfield great friends w Liz god bless her) you have a great team over in Arcadia!! More

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Staff is always pleasant to interact with. Drop off and pick up has been easy every time. I bring both my personal and work vehicles here. Drop off and pick up has been easy every time. I bring both my personal and work vehicles here. More

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The only dealership I go to for Mercedes. Their customer service is top notch and they make you feel so special - they truly care about their clients. It was a great and easy car buying pro Their customer service is top notch and they make you feel so special - they truly care about their clients. It was a great and easy car buying process. This is the only place that I'll continue to come to for my future cars. More

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This is my second vehicle purchase/lease with Rusnak! Amid the pandemic, Denise Justice remained as patient, professional, and courteous as she was with my first purchase/lease. Words can’t express the e Amid the pandemic, Denise Justice remained as patient, professional, and courteous as she was with my first purchase/lease. Words can’t express the extraordinary customer service she provided including helping me to search and find the perfect vehicle during these unprecedented times. Because of my positive experiences with Denise Justice and service department (Perry Roeder) I will hands down, continue to do business with and commute 30+ miles to purchase and service my Mercedes with Rusnak of a Arcadia, even tough though there is a dealership within 5 miles from my home.Thank you is not enough! More

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Very friendly and helpful. Made process of having my car serviced in this COVID-19 environment so easy and simple, Very efficiently executed. Thank you. serviced in this COVID-19 environment so easy and simple, Very efficiently executed. Thank you. More

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Rusnak Mercedes is above all the rest in its class! I m a Mercedes Benz owner for life the Arcadia Store is My New home! Mercedes Benz owner for life the Arcadia Store is My New home! More

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I have always been completely satisfied with the service provided and would highly recommend Perry and Yohan to take care of all my service needs. provided and would highly recommend Perry and Yohan to take care of all my service needs. More

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Service Advisor Perry very complete, kept me well informed, and had repairs done as promised . Car returned clean and all requested services completed to my satisfaction informed, and had repairs done as promised . Car returned clean and all requested services completed to my satisfaction More

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Perry is the best service advisor period!!!He is very pleasant and knowledgeable, he should be service manager! He reflects very well on your dealer! pleasant and knowledgeable, he should be service manager! He reflects very well on your dealer! More

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New car purchase Peter Liew is always informative, efficient, friendly and a pleasure to deal with. We have not purchased cars except through Peter for over 30 years. Peter Liew is always informative, efficient, friendly and a pleasure to deal with. We have not purchased cars except through Peter for over 30 years. We would not go anywhere else to purchase a car. In service, Mike Marsh and Perry Roeder and their supporting staff are always consistently helpful and efficient. More

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