Penny Vettel
Digital Marketing/IT Manager
Walt Sweeney Ford Inc.
5400 Glenway Ave
Cincinnati, OH 45238
I'm an advanced digital marketing and sales strategist with over 25 years experience in the retail automotive industry and am dedicated to integrating sales, technology solutions, web-based marketing and traditional marketing into the sales process. My innovative ‘leader-through-training’ mentality (train, educate, involve, activate and empower on a daily basis) is the best approach to an energetic sales team. My goal as a marketing and sales professional is to empower the sales and BDC staff by providing them with powerful tools and knowledge along with positive and consistent management so that they always focus on delivering what we promise and keep the customers extremely satisfied.
Read moreDealership Experience
13 yrs, 3 mos
Industry Experience
26 yrs, 11 mos
Specialties & Trainings
Customer Satisfaction
New Business Development
Process Improvement
Sales Process
View more specialties & trainingsLanguages Spoken
English
Employee Video
22 Reviews
Write a Review22 Reviews of Penny Vettel
November 15, 2024
Great service. Great overall experience. Staff was knowledgeable and made my first buying experience a positive one. Great overall experience. Staff was knowledgeable and made my first buying experience a positive one. More
Other Employees Tagged: Caleb Brock, Jenni Rump
November 08, 2024
Tyler was very good to work with The young man knows his way around cars way around cars More
Other Employees Tagged: Tyler Witt
October 18, 2024
Company will sell you a bad vehicle and claim it’s your fault because of your credit! I purchased a certified used vehicle less than a year ago that has needed 8k in repairs. The company has proceeded to m fault because of your credit! I purchased a certified used vehicle less than a year ago that has needed 8k in repairs. The company has proceeded to make reporting them difficult when asked for all service records they have done to it and asked for their certified qualifications. They repeatedly respond to reviews that I have been sent my requests but I still do not have it. Carefully read through their Facebook reviews, google reviews. Every complaint is answered with how it’s the customers fault. Read the snarky responses to not just myself but plenty of others. If it’s always the customers fault, I suppose not being able to purchase new means you don’t deserve to drive. Not to mention the dangers of faulty vehicles. Especially with small children. It’s truly sickening. 16k+ at a business is more than enough to not need more than simple things, like breaks. A certified vehicle shouldn’t need engine work. They mention accountability, let’s be accountable for selling faulty cars at a high price. I’ve bought several cars in my lifetime. I’ve been to buy here pay here lots that never needed such extensive work. I’ve had cash cars that didn’t require this much. This is the most miserable, hateful company I have ever dealt with. No remorse. No compassion for the customers. Not to mention the expensive faulty work they did on the vehicle and denied claims to. If a vehicle is in your shop and breaks down a week later, a reputable company would make amends. They responded with, I had the work done elsewhere on public platforms when I reviewed only. I have receipts that say I did not. Not to mention, the warranty company would have never paid for the engine work if it had unapproved work done on it. The dishonesty is never ending. More
August 02, 2024
I was very pleased with the purchase on my new van. They were very nice and helped through the whole process with no problems. They were very nice and helped through the whole process with no problems. More
Other Employees Tagged: John Sweeney, Megan Volkerding, Jenni Rump
June 05, 2024
Got my into a new car, when mine broke down, with no hassle! Got my old car towed, got me approved with financing and set of keys in my hand same day! I have been buying all my vehicles here for the las hassle! Got my old car towed, got me approved with financing and set of keys in my hand same day! I have been buying all my vehicles here for the last 10 years. More
Other Employees Tagged: John Sweeney, Jenni Rump
June 05, 2024
Great price and service. Would definitely do business with them again! 5 Stars!!!!! You won't leave disappointed! Would definitely do business with them again! 5 Stars!!!!! You won't leave disappointed! More
Other Employees Tagged: John Sweeney, Megan Volkerding
May 25, 2024
They worked with me and got me into the vehicle i wanted with out any issues. with out any issues. More
Other Employees Tagged: Megan Volkerding, Bryson Bell
May 24, 2024
I was treated with respect and my dealer had patience with me. I was able to find the truck of my dreams. with me. I was able to find the truck of my dreams. More
Other Employees Tagged: John Sweeney, Megan Volkerding