Peggy Moss

Have purchased vehicles at various dealerships but have always been satisfied at Don Franklin in Columbia and Russell Springs. always been satisfied at Don Franklin in Columbia and Russell Springs. More

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Don Franklin Nissan Columbia is horrible! How long does it take to spot rust on a truck? 10 seconds. That's how long it took me to spot a complete rust bucket. Before you consider purchasing How long does it take to spot rust on a truck? 10 seconds. That's how long it took me to spot a complete rust bucket. Before you consider purchasing from Don Franklin Auto Group, you should understand that they think you are stupid, I traveled over 1,000 miles round-trip and spent over $1,000 to find out that I was lied to, period. This truck was in the possession of Don Franklin Auto Group for about 3 months and I can say this with absolute certainty; Don Franklin and company either knowingly attempted to cover up a crazy amount of rust by painting the wheels, under carriage, running boards and even the bloody fog lights, or they are absolute fools - and I don't think they're fools! Again, I spotted substantial rust inside of 10 seconds and I am NOT an auto sales professional. Someone didn't even bother to remove the thousands of protruding rust bubbles before they painted over it, therefore, attempting to trick consumers into purchasing a vehicle that, in my opinion, is less than safe to drive! It gets worse - Peggy Moss, the sales person, assured me that there was NO RUST and she even sent me selectively angled, and out-of-focus photos to prove that there was no rust, before I solidified my travel plans. I have plenty of evidence via photos. I have no problem with David Powell, the sales manager, as he seemed quite stunned himself. It is simply unfathomable, however, that Don Franklin Auto Group, and the numerous automobile sales professionals employed within, had this vehicle for THREE MONTHS and had no clue that this truck had a truly pitiful cover-up attempt of so much rust! It is my humble opinion that Don Franklin Auto Group must have tried to cover up all of that rust themselves and just assumed that we, their patrons, are just stupid. Can y'all tell that I'm angry? I'm just getting warmed up here. More

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