Peggy Arledge
Peggy Arledge at El Dorado Chevrolet
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Peggy Arledge

Customer Advocate

El Dorado Chevrolet

2300 North Central Expressway
McKinney, TX 75070

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Peggy Arledge

November 22, 2024

Dealership Rating
Employee Rating

Poor communication to customers on vehicle service statuses. Needs improvement especially if your car is being held for more than 5 days More

by Mvelasquez45
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Carl Lucas

October 27, 2024

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Truck was there three days and never got looked at muchless repaired. They should hold spots for appts. More

by bwooters2
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: David Kennedy, Pete Meuller

October 18, 2024

Dealership Rating
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Great service and communication. Appreciate the work. Clean my truck as well. Bern there 4 times. More

by JIMMY.WISEMAN0
Service Price Transparency
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Recommend Dealer
Yes

October 05, 2024

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As I previously stated in another review, the service is excellent. My only complaint has to do with the type of chairs in the waiting area. I'm nearing age 80 with a bad knee and a not so forgiving back. More

by CWIRKO
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Burnett is a 10 star employee!

October 04, 2024

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Myself and the company i work for have bought multiple vehicles from.. El Dorado Chevrolet is a top notch dealership which includes the sales floor and service center. More

by RTILLER0
Service Price Transparency
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Recommend Dealer
Yes

September 29, 2024

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Great customer service but waiting time is way longer otherwise no other complaints. Price is higher than competitors. More

by Anis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pete Meuller , Lucas

August 22, 2024

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Vance was very helpful and informative and gave me a number to reach him at any time during the service More

by luttrellkris
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Enrique Sandoval, Pete Meuller

Aug 22, 2024

luttrellkris responded

Very good experience with this service department compared to others I have been too

August 11, 2024

Dealership Rating
Employee Rating

Michael was a fantastic porter and Jose was very helpful. Incredible staff and very welcoming. More

by alcacace3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose, Michael

July 28, 2024

Dealership Rating
Employee Rating

Poor communication throughout process until day of service. Day of service was fine, but very poor communication prior. More

by GROSSMANNAVY
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Rusty McDonald

Jul 29, 2024

El Dorado Chevrolet responded

Hello Richard, Thank you for bringing this to our attention. We sincerely apologize for the experience you had at our dealership. This falls below the standards we strive to maintain. We will investigate this matter further to ensure it does not happen again in the future. Your feedback is valuable to us, and we hope for another opportunity to serve you better in the future.

June 27, 2024

Dealership Rating
Employee Rating

I thought it was the best service until I had to take my car back for a second time because of the same issue they said they fixed the first time now I have to leave my car there because they finally More

by STANIALICEA
Service Price Transparency
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Recommend Dealer
No
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